Philips Gogear Raga 4gb — Not working Philips GoGear RAGA 4GB from Day 1

Address:North 24 Parganas, West Bengal

I have purchase a Philips GoGear RAGA 4GB mp3 player on 16th of August,2012.on 17th I have loaded some songs from my computer which occupied around 3.5 GB out of 4GB size of the Mp3 player.Very frequently it hangs up and even I can not shut down it so as a result when the battery drains out then only it is off .I also have to press "RESET" button after ending any song though it is not desirable and quite a chance is there of removing all memory of music loaded in it.I habe made the complain to the shop from where I purchased it and the have done the same thing as I did only pressing the RESET button they said that it is working so they rare not willing to change it. What should I do?
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Philips GoGear 4GB — Not working yet

Hello My name is dev, from valsad, i ve a mp3 player of philips but it is not working totally, there will be nothing display when i switch it on.so i went through different service stastion of Gujarat as well as maharastra but response were in nagative so please can you suggest me the way that is there any chance to recover it? and where should i show it and from where i will get posistive response

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1700
    Pending
    0
    Resolved
    422
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information