[Resolved]  Philips India — choke

Address:Chennai, Tamil Nadu

I have purchased philips choke on 04th November 2012 with one year warranty.The choke got repaired in September 2013 and went for replacement. To my surprise the shop keeper (Nakoda electricals - shop at 27, subramani st, contact-[protected]) after taking the choke for replacement, informs me that the date of manufacturing is Jan 2012 and hence cannot be replaced and started fighting on the same. I had a doubt on the credential of the retailer and hence i checked up with customer care of philips. After giving the code they want (ie., D1241), they confirmed the choke is manufactured i october 2012 only and the product is under warranty and they gave me the complaint number as[protected]. Today when i checked on the status, they informed that they have already advised the retailer to replace the product. When i went to the retailer back, he was not replacing the product telling that he have to check with the company and asked me to come after 3 days. Already 20 days have passed by this. Kindly help to fight against this corrupted people who make the things so complicated, to ensure that it become unviable for a person to approach again.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1701
    Pending
    0
    Resolved
    423
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information