Address: | Chennai, Tamil Nadu |
I have purchased philips choke on 04th November 2012 with one year warranty.The choke got repaired in September 2013 and went for replacement. To my surprise the shop keeper (Nakoda electricals - shop at 27, subramani st, contact-[protected]) after taking the choke for replacement, informs me that the date of manufacturing is Jan 2012 and hence cannot be replaced and started fighting on the same. I had a doubt on the credential of the retailer and hence i checked up with customer care of philips. After giving the code they want (ie., D1241), they confirmed the choke is manufactured i october 2012 only and the product is under warranty and they gave me the complaint number as[protected]. Today when i checked on the status, they informed that they have already advised the retailer to replace the product. When i went to the retailer back, he was not replacing the product telling that he have to check with the company and asked me to come after 3 days. Already 20 days have passed by this. Kindly help to fight against this corrupted people who make the things so complicated, to ensure that it become unviable for a person to approach again. Was this information helpful? |
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