Philips Make 24 Inch LED TV — NO replacement or Repair.

Address:Pune, Maharashtra

I have had purchased a Pilips make 24 Inch LED TV from Keyur Electronics, Paud Road, Kothrud (Purchased in Aug 2011). Within 1+1/2 month Power supply card become faulty. After continues follow-up of 11 days, the representative of Philips service center came with wrong power supply card which is not made for my model. After that i request them for the replacement. Then they are saying that this model is closed by Philips. Till date i didn't get any replacement or repairing services. The complaint was registered to Philips customer care. The complaint no. from Philips is "PPUN[protected]" dated 9th Oct 11. Now they are force me to purchase higher version TV with extra cost, Which i don't want. Kindly look into the matter.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

expecting fast action.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1701
    Pending
    0
    Resolved
    423
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information