[Resolved]  Philips Mini Theatre MCD288 — Faulty model

I last (earlier two times) email below complain on[protected]. company gives different reasons telephonically or personally. Company is not ready solve my problem that why cd getting so hot and drive stop function



have bought Philips Mini Home Theatre model no MCD288, serial no
AJ[protected] on 22.9.2008. After using CD player I found it got hot
and player stops after 1/1.5 hours. CD get damage due this heat.
I have complained for this problem to your service provider three times.
I am getting different reasons from your service provider like model
is compact or due to display etc.
On 3rd complain service centre 25004527 against JS [protected] I
got telephonic reply that in this model this happens.
As perused this matter very long I request you me write (please do not
give telephonic answer) correct reason.
It should be distinctly understood that I will perused this further
if not solved immediately and bring this to public notice, consumer
court for faulty model marketed by Philips
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1700
    Pending
    0
    Resolved
    422
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information