[Resolved]  Philips Pure Water Dispenser — Installation Delay

On the 11th of June, I had purchased a Philips pure water Dispenser Model No. WP3890 from Shreeji Enterprises, Thane[protected]. They had promised to install the system within two days that is by the 14th June. However, despite repeated reminders and subsequent false promises, the system has not been installed till the 16th June. On calling the Philips Customer Care, I have been told that the system will be installed only on the 19th June. People at Shreeji refuse to give any justification towards the delay and are unavailable on phone and the customer care seems to be clueless as to what needs to be done.

Annamma Anil
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Aug 14, 2020
Complaint marked as Resolved 
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same with me
I I bought it for 14 thousand more than 10 months and till now I didn't get atleast 10 liters of water from it. I suggest not to buy philips products any more.

Every time I call them they promise that thier person will come and after repated calls they will come and check and they will say they will come tommorow again and rectify but that didn't happen.

Here is the recent complaint and the SMS sent by Philips
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LM-PHILIPS
Thank you for contacting philips pure water care, technician will vist for a repair on dec 02, 2009 at 18:30 - 20:30 against S.No xxxxxxxxx
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This didn't happen

1702140011 complaint id still not resolve

to whom ever it may concern, i am weting for call from your side from last 7 days but no body has called. take strict action

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