Comments
Most fu...ked up water purifier one can get in the market today.I only trusted the Philips name before buying, thinking that one wouldn't have to bother about the other technicalities there after.Being a techie myself I later found out that it involved rocket tech...ly before you got out water out of the spout.If there was a air bubble in the inflow, .the water would stop instantly, if ever the pressure fell by a few millibars the result was the same. The tube.the plastic body including the joints all appear cheap and inferior.There is a persisent leakage problem from the word go.I have used Aqua guard, Alfa.Moniba and many other filters at different places in the past and was always satisfied .What made me to buy a PHILIPS was only the name. .The tech..ns attending to the breakdowns did not have the slightest knowledge of the product.They happen to be well dressed roadside plumbers.PHILIPS are you listening.Please stick to audio products which are otherwise not performing equally well, and that made you jump into this ventureI .PHILIPS I want my money back or else I assume that you have looted me.I would therefore advice any and everyone NEVER buy a PHILIPS product in future, or else repent the rest of your life
Even my philips pure water dispenser has a leaky bottom! Total manufacturing error.
Pure water dispenser — Poor service by the dealer
Sir, I have purchased one pure water dispenser from Philips. Now it is not working as the filter needs to be serviced/replaced. On giving many calls to the technician, nobody turned up. So the basic purpose of the purchased item is defeated. This type of people pull down the name of the company for which they work.It is really surprising and disappointing to find such poor customer care from a company of Philips repute. Philips should take action against their Pathankot service center if they dont want their reputation to suffer.JWO D Sarkar
P 97/2 Air Force Station Pathankot
Gurdaspur
Punjab-145001
Dear Consumer,
We regret and apologize for the inconvenience caused to you.
Would request you to kindly share your contact information with us or alternatively, contact us on the below mentioned contact details.
Thanks & Regards,
Philips Consumer Care, India
[protected]
[protected]
We regret and apologize for the inconvenience caused to you.
Would request you to kindly share your contact information with us or alternatively, contact us on the below mentioned contact details.
Thanks & Regards,
Philips Consumer Care, India
[protected]
[protected]
i faced the same music. no service after sales. do not buy even i[censored] get free.
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+91 22 6691 2000 [Mumbai]
+91 80 4189 0000 [Bengaluru]
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Now when my mom called the customer care they say it will take 2 more days. What shall I do without water for 2 days. The previous water service was stopped as we bought this product. Now if we ask them again for 2 days they wont respond. And eve if he does he will charge the double rate.
The funny part is I cannot see this product on their website.