[Resolved]  Philips Service Centre - Chennai — WORST SUPPORT

Address:Chennai, Tamil Nadu

I have given my Philips TV to the authorized service centre on 19th of last month after a technician inspecting the TV at my house. I visited the service centre 5 times now and called them 20 times they are not giving proper response. They have not even identified what is the problem after 20 days. This is the worst customer care by Philips. I have so many Philips products at home, now I regret for that. I will never ever buy Philips products for lifetime and I will also try to spread this message to anyone and everyone I know.

WorkorderNo: [protected]
Philips Service is WORST....
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Aug 13, 2020
Complaint marked as Resolved 
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I too agree with the worst service I have faced in Garia Service Centre, Kolkata. My musice system was not repaired even after 20 days and also no comuunication was made. After asking about the same I was replied that the board is not available and there is no chance to repair the same.

Today, I have taken my Music system back. I have also find my CD lense cover was changed. I feel that my CD lens was replaced with the other one. This is a cheating by such a reputed company service centre.
I totally agree, seems like worst service situation is every where in India. I purchased a Philips shaver in April, which stopped working on May, gave the product for repair to service center in Delhi. and it has been more than a Month now.. but still no response from them. Each time you call, they will hand up or give some excuse. I am not going to use Philips more any more. and would recommend the same to everyone, As what is the use to having a product, if company can provide satisfying service.

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