[Resolved] Planet Sports — Taking orders and telling out of stock and not refunding the amount | |
I ordered for 2 products in planet sports (Order ID: 1334620). After 12 days they delivered one product. When I call them and asked for the 2nd product they are telling they don’t have stock. After 3 weeks they told they will refund in next week. 2 weeks passed and there is no refund from them. Its almost one month now and they are telling they will process in 2 weeks. I saw many complaints from customers who hadn't received the money back. So I want to lodge a complaint on planetsportsonline.com
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Aug 13, 2020 Complaint marked as Resolved Planet Sports customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Mr. Suresh,
Request you to send the details by writing to us, so that we can assist you with your concern.
Regards,
Priya
Future Group Care
Request you to send the details by writing to us, so that we can assist you with your concern.
Regards,
Priya
Future Group Care
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Complaints
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Resolved
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+91 11 4087 0580
2nd Floor, Ambience Mall, New Delhi, Delhi, India - 110070
This is Priya from Future Group. We regret the inconvenience caused to you. We have taken a note of your concern. Kindly provide us with your contact details by writing to us at [protected]@futuregroup.in along with your reference id 12206 so that we can assist you.
Regards,
Priya
Future Group Care