[Resolved] PNB — non receipt of amount from ATM | |
dear sir/madam, i would like to lodge a complaint against Punjab National Bank as i suffered a lot from it's poor service quality. I had to make a withdrawal of Rs. 15000, on the date of 06/07/2009, using my ATM-cum-DEBIT CARD. I was withdrawing this amount from ALLAHABAD BANK'S ATM, After a long period of waiting(approx 10 minutes) my account has been debited the same amount but i didn't get the cash. from that day onwards, PNB's employee (Punjab National Bank, Chirki, Giridih, Jharkhand) makes a lot of excuses. Although i have submitted a numerous complaints always their staff make a new excuse.I had lodge a complaint(complaint id[protected] to their help-line, but after 12 days they sent a message stating that my complaint has been rejected, and suggest me to contact my local branch. I had almost lost the hope from any corner. If you can make any help towards my problem I will be ever grateful to u. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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![Punjab National Bank [PNB] Phone](/img/bn/phone.svg "Punjab National Bank [PNB] Phone"){kind=small}
+91 11 2610 2303
+91 12 024 9000
+91 11 2575 5535
![Punjab National Bank [PNB] Website](/img/bn/www.svg "Punjab National Bank [PNB] Website"){kind=small}
![Punjab National Bank [PNB] Address](/img/bn/location.svg "Punjab National Bank [PNB] Address"){kind=small}
7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
I am a costomer of your bank since 2006. My account no. [protected] and it is running actively. I had loghed a complaint regarding ATM transaction. My account was debited with Rs. 6000/- but I didn't get the cash. The transaction was done on 10/01/2010. the complaint was loghed on they very day & the docket no. given to me at time of complaint was 23944385. I am not getting any response from your toll free number, they are delaying the matter by saying that the amount will be credited in the account in 2-3 days.
Since it has been 45 days & I have not received the money, your good self is respected to please resolve the case as soon as possible.
Thanking you,
Manjeet Singh
124 Race Course, Dehradun.
ph - [protected]