Punjab National Bank [PNB] Complaints & Reviews

respected sir,
my ATM card No 504884**********267 saving account no [protected] is missed by me on last night so i want to block my ATM card so that no-one can missuse it.

My employer has sent my salary through internet and using swift code to PNB, Mall Road, Kanpur and benficiary to PNB Ramgarhtal, Gorakhpur, that evidence of net transaction provided to branch but no action taken and keeping in dark.

my debit card lost on 24/11/2008. and rs.13100 purchasing
datail as under
rs. 350
rs. 750
rs.12000
three entries in dr. my sb a/c [protected].
please find who`s misuse my debit card.

DEAR SIR,
I AM A ACCOUNT HOLDER IN PNB BANK BRANCH MALIK MARKET, HAMIDIA ROAD BHOPAL (M.P).I RECEIVE A CHEQUE FROM ROYAL BANK OF CANADA. ON 2/OCTOBER/08. I PRESENTED CHEQUE ON 10th.october/08. It should have been cleared within 21 days, as per the norms, but yet not cleared TILL 17/NOVEMBER/08.The cheque was of 5674 canadian dollars, and I bare huge loss OF INTEREST AS WELL AS FOREX RATE DECLINE due to delaying in clearance.
cheque details are as under:-
CHEQUE NO. 0023728
VENDOR NO. 10032559
MY PNB A/C NO/ [protected]

Dear Sir,
I am SB A/C No [protected] with Punjab National Bank. I deposited a cheque of Rs.48000/- with its Manesar ( Gurgaon ) branch on 10.11.08 . The cheque was drawn on UCO bank and it was debited in UCO Bank on 12.11.08 and the bank showed unclear balance .On 15.11.08 my cheques were bounced due to unclear balance . On 17.11.08 I went in person to withdraw money but I was told unclear balance . When in the evening I went with the statement of accounts o[censored]CO bank, then only I was allowed to withdraw.I wanted to lodge complaint against
delay because of which my cheque got bounced but one Mr. A.K.Jain refused to take complaint and instead he along with one lady staff and cashier joked and said that we would reply to the complaint . They treat every thing casual and taking bank for granted . Such poor service of bank has harmed me in the past.
I want to be compensated for loss of reputation due to bounced of cheques and unnecessary harassment.This type of casual behviour of Mr. A.K.Jain, Lady staff sitting on Saving bank counter and cashier who are thinking their rude behaviour as property of bank is unwarranted and unaccepted and needs to be dealt firmly and with strong Iron.
I expect severe punishment to the those three persons who were involved in action and instead of accepting the mistake, cutting joke on customer and treating him casually.

Dear sir,

I, Dhruv Bhatia an account holder (VIDYARTHI ACCOUNT) of the bank - PUNJAB NATIONAL BANK wished to withdraw Rs. 14000/- (fourteen thousand ) from an ATM MACHINE of the respective bank on 15th october 2008 . While withdrawing the money the machine displayed timed out while the transaction was in process and so i followed the procedure again to withdraw but i was surprised to see that the account has been debited of Rs.14000/- . The money was needed in context with the fees that was due in my institution. At that time i faced many hurdles and difficulties in paying my fees and moreover i rushed to the nearest bank of PNB and they told that the account doesn't belong to their branch and so i should go to the respective branch . But when i reached their i talked in this matter with the senior manager of the branch . he consoled me and gave me the form for complaints against this matter but till now no money has been credited in my account and from the last 2 weeks i have been going on in the bank to resolve my queries and to ask the alternative but of no use . after seeing your show a little hope arose in me of getting my money back. Leave aside the case of mine i saw more than 100 complaints registered with the bank that means the bank or the software which they use in atm machines is the cause of all this and the bank uses the money without paying the interest to the owner of the account, they have made this their business . Nobody is helping me right now and i urgently need your help in this matter . Moreover i am attaching you the copy of all the documents submitted in the bank.

ACCOUNT NO [protected]
CARD NO[protected]
--
Dhruv Bhatia
contact no - [protected] (M)
[protected] (R)

Sir,
I tried to withdraw Rs.15000/- cash from ATM counter (ATM Code: NA007601)of Oriental Bank of Commerce adjacent to Oriental Bank of Commerce branch Razapur, Ghaziabad, U.P. on 11.10.2008 using my debit card no.[protected], issued by PNB, Branch Khera, Pilkhuwa, Ghaziabad.
Though the ATM was not printing any document still I continued and at last after some mechanical sound it gave message ‘Unable to process’. But next day while checking the account in some other ATM, I found that amount (Rs.15017/-), was debited from my account on 11.10.2008 as ATM withdrawal.
I have already applied to branch manager Oriental Bank, Branch Razapur. As there was no slip delivered by ATM, on request they have checked their internal “ATM Roll” for verification and declared the following:

Date of Transaction: 11.10.2008
Time: 12:05
ATM ID: NA007601
Card No: [protected]
Transaction no: 1736
Response code: 072
Unable to Process

Date of Transaction: 11.10.2008
ATM ID: NA007601
Card No: [protected]
Transaction no: 1737
Response code: 072
Unable to Process

As per Oriental Bank, I should apply to PNB branch as I have got the Savings A/c (No. [protected]) with you.
I have applied to the concerned PNB branch but there was no response till date.
I shall be highly obliged if you kindly look into the matter and take necessary steps to get the amount (Rs.15000/-) credited in my account at the earliest.


Thanking you,

Sincerely yours’



KOUSHIK CHOUDHURY
Savings bank account No.[protected]
Mobile No.+91-[protected]
SA-65, A-Block,
Shastri Nagar, Ghaziabad.

Sir,
It is very shame that PNB is advertising that we are for the customer and customer satisfaction is given utmost priority, but to my strange that the PNB ATM installed at Bilaspur Chhattisgarh are not having the currency for withdrawal, even though four ATM have been searched no currency, It is to request you why the ATM has been installed with one guard who used to sleep keeping the chair outside the ATM if the staff deputed for storing the currency is not doing his/her work. Why the salary of guard and one staff is being paid. This can be confirmed anytime from PNB ATM in Bilaspur due to which the reputation is going down.
It is also observed that the PNB staff are not doing their work neither they are interested in customer satisfaction and service which required to be counselled and the ATM be functional 24 hours without any breakage or insufficient currency.
Hope the matter will be taken in the light of suggestion and compliance.
with regards

Dear Sir,
Ihad made a combined FD that of my wife and myself in Punjab National Bank, Nehru Nagar, Ghaziabad(UP) at[protected] and they (P.N.B.) made my FD @ intrest 9.5% . No body told us and neither mentiond anywhere that when I broke my FD at a premature time they will pay us at some different rate of interest.
I would like to bring to your notice that when I wanted to open OD account against my FD, I was answred that the staff was not available and it would take 3-4 days of time, whereas I wanted my a/c immediately as I wanted to deposit the required money to my wife's business, which is at initial stages, and my wife had commited to give the money to company personnel, but, we were not able to do so as our a/c was not opened by bank manager Mr.Goel, then we decided to break our FD, and I asked for the interest rate, they promised us to pay according to our FD interest rate, but when I GOT THE DRAFT, I WAS SHOCKED TO SEE THE DRAFT AMOUNT.
FDR details:
Name - Rajneesh Johri & Anjali Johri
Source- Provident Fund
FD a/c No. 111600mb00003920
Reciept No. TCXC86595
Rate of Interest-9.5%
FDR made on[protected]
Amount 3, 00, 000
FDRperiod 21 months
Maturity date[protected]
Maturity amount 3, 53, 573
FD broken on[protected]
Recieved Amount 3, 27, 664
app. Lost amount 21, 000
So.Sir only 56 days were left in my maturity date, but as per my priority I broke my FD, due to PNB bank manager's NEGLEGENCE I HAD A LOSS OF AMOUNT WHICH IS ABOVE 21, 000.
Sir i am feeling cheated, So, I request you to compensate my loss of 21, 000 with some penalty to the bank, so that no body in future could be cheated.
Thanking you,
Rajneesh Johri
II-B 170 Nehru Nagar
Ganesh Appt.
Ghaziabad (U.P.)
pin -201001
mobile-[protected]

Sir,
I had used my PNB ATM card on ICICI bank mahanadivihar, cuttack, orissa and tried to withdraw 2000 rupees but unfortunetly i didn get money and got a message transaction time out, again i tried and got the same answer then i left the ATM, today when i checked my account in PNB ATM i found RS-4040/- missing from my A/C hence kindly take necessary steps to get my monet bacy to my a/c
Name: Sanjay kumar barik
ATM NO:[protected]
A/C NO (Saving)- [protected]

Respected sir/Madam,
Myself Prashant Kumar YAdav .My account No. is [protected].My branch is Gujarawala town, Delhi.There is a deduction of Rs -250/-as in the form of IIL ECS-OXF On dated 13/10/08.I dont know why this amount has been deducted from my account.please clearlify briefly.My branch is unable to clarify about this amount deduction.So i request you please clearify as soon as possible.


Prashant Kumar Yadav

Sir,

In reference to above subject it is requested that Cash is requested (Rs. 15000) Not Withdrawn due to machine fault but debitted from the account.

Kindly take appropriate action and update the account back.
THE COMPLAIN IS ALREADY GIVEN IN THE FORM OF WRITTEN APPPLICALTION IN PRESCRIBED PERFORMA AT TAKIYA CHAND SAHA BRANCH WHICH HOLDS ACCONUT AS WELL AS ATM BOTH
.
Details of transections

Titile : Rakesh Harsh and Ram Prasad Harsh,
SB A/C No. [protected]
Address:Chotti Chetanoin ki gali, Behind Chandi Hall, Jodhpur.

Amount of Transection : Rs 15000 (Requested, Debitted but not released by machnine)
Date of Transection : 06/09/08
Time of Transection : 22:38
Transection No : 9904
ATM ID : H2023200
Respond Code : 072
Place of ATM : Inside Jalori Gate, Jodhpur

dear sir,
i have the account in punjab national bank peenya stage ii banglore. my account no is 200162. i have request to transfer my account to hardwar ranipur more branch they didit gave any information of it and i still not get my account to hendel it this is 2 yrs back when i have gave the application to transfer my account.
please help me sir
your faithfully
arun chauhan

From,
No : 4152/Pers
Ravi Sonvane 16 Jul 2008
7/6 P & T Colony
Mawana Road Ganganagar
Meerut (UP)-250001

To,

The Manager
Punjab National Bank
Ganganagar Branch
Mawana Road Meerut (UP) - 250001


UNKNOWN WITHDRAWAL OF MONEY FROM MY SAVINGS BANK ACCT NO [protected]: (RAVI SONVANE & AARTI SONVANE) THROUGH
ATM NO:[protected]

Respected Sir,

1. With due respect and humble submission I request to state the following few lines for your kind consideration and favourable action please.

2. I, the above named individual opened joint acct with your bank two months ago with an initial opening balance of Rs 1000/-. Presently I am serving with Indian Army at Leh, Ladakh (J&K). On 07 Jun 2008 I deposited Rs 15000/- into my acct. On the subsequent days as mentioned under a total of Rs 4000/- was withdrawn from my acct through PNB Ganganagar ATM which is adjacent to your branch by an unknown person. The particulars of withdrawal are as under:-

(a) On 07 Jun 2008 at 11: 26 AM Rs 500/- was withdrawn.

(b) On 08 Jun 2008 at 12: 11 PM Rs 500/- was withdrawn.

(c) On 08 Jun 2008 at 03 : 15 PM Rs 3000/- was withdrawn.

3. Another incident took place in respect of my ICICI savings bank acct No[protected], that a sum of Rs 3000/- was also withdrawn through ICICI ATM from my acct through same ATM (i.e. PNB Ganganagar ATM) on 27 May 08 at 09:30 AM. I think some knowing person is misbehaving and utilizing the benefits of mine.

4. In view of the above, you are kindly requested to trace out the individual who has withdrawn money from my account through CCTV cameras located at PNB Ganganagar ATM and intimate me on tele No [protected] or send me the person’s photograph duly Xeroxed for filing case against him. Being so far away from this place its my humble request that this case may please be given priority.

5. You are requested to make future correspondence on the subject matter at the following address:-

Ravi Sonvane (Mob No : [protected])
AG’s Branch
Headquarters 3 Infantry Division
PIN-908403
c/o 56 APO

6. I shall be very much grateful for this act of kindness and an early action to this effect will be highly appreciated and solicited at your end please.

Thanking you, in anticipation


Yours faithfully,

DEAR SIR,

MY SAVING A/C WITH PUNJAB NATIONAL BANK NEW TRUCK STAND JAIPUR RAJASTHAN I WITHDRAWAL SAME BRANCH ATM RS.1600/- ON DATED 08.09.08 BUT I CASH NOT RECEIVED & RS 1600/- DEBITED FROM MY A/C. I COMPLAINED SAME DAY IN WRITING PNB NTS BRANCH, BANK OFFICER SAY TO ME RS. 1600/- CREDITED IN YOUR A/C WITHIN SEVEN BANK WORKING DAYS, (PAR MERE A/C MEIN ABHI TAK JAMA NAHI HUE HAI) A/C NO. [protected] A/C HOLDER SATYA PRAKASH SISODIYA ADDRESS C/O PRIME AUTO 11, TRANSPORT NAGAR, NEAR WATER TANK JAIPUR RAJASTHAN -302003 DEBIT CARD NO.[protected]

To
the manager
pnb, sports complex
meerut
sir
i would like to bring the fact into ur knowledge that i VIKASH KUMAR VERMA( A/C-[protected] ) had withdrew amount Rs-500/- from city station atm. but i was unable to found my money by atm. but amount have been deducted from my account.
Details-
amount before withdrawal- 1501/-
amount after transaction- 1001

I have requested PNB Ambadkar Road Ghaziabad for opening Locker. The bank forced me to get FDR for Rs 15000/- for opening a Locker. This is against RBI's directions as I am having my SB A/c. However on 22.8.08, I have deposited Rs 15000/- for preparing FDR for one year @ 10.5% interest as I am sr. citizen. The bank has prepared FDR for 5 year @ 9.75% interest on the plea that at least 5 years FDR is required for opening a locker. Thus I am getting less interrestd on FDR. If I closed myn locker A/C before 5 years I will have to lose 1% extra interest. I am forced to get loss without my falt.
I thererfore request you to interven in then matter and instruct the bank to refund my FDR. Thanks
K C Goel
Mobile no [protected]

Dear sir,
I have gone to punjab national bank DHAMITOLA BRANCH, GAYA(BIHAR) to submit money urgently in my fathers U.P. account in P.N.B. but manager did not give permission to deposit that money 5000rs.So i could not deposit that money and i felt very much problem.Why we have net banking i can't understand if we can't deposit money in our parent's account.Please do something for it so that no any body feel the problem like me.

Thanks & Regards
Pushpraj Chaurasia
ZTE TELECOM INDIA PVT. LTD.
MO.-[protected], [protected]
GAYA(BIHAR)

MY INTRNET BANKING NOT ACTIVATED FROM THE BANK.