[Resolved]  PNB — non reversal of 10000

Address:

South Delhi, Delhi

Dear sir,
I am the customer of ICICI bank (a/C[protected] and I'M tried to withdraw rs 10,000/- On[protected] from my account through the atm of the punjab national bank (atm located at lajpat nagar, amar colony, atm code: h2309600) .My account was debited by rs 10.000rs. But I had not recieve the same becouse of some technical erore in atm, and I have complain in ICICI bank, and after the complain in icici bank they told me that we have arange video footage of your transation and when i went to PNB atm to see the video footage and there is two more people who are faced the same problem and when we are reachd the atm machin and open the machin by atm guy there is no video footage, the wire of video footage is removed from the atm machin and we are soked when he say there is no video footage last 31st of Auguest 2010 and i have proof regarding that video footage. and then after i complain in delhi govt mediation conciliation center for the solution of this issue. (Ref: 270/Qia/2010) with two more people who were facing this problem.After 3 hearing in mediation center two people's who customer of PNB money has been refunded on 12/2/2011 but I Did not get any money,and PNB said that we will not be able to give the money directly to you. You have to ask your bank to claim that money from us and when I ask my bank , ICICI bank say that we are unable to help you because PNB has declined the bank's request besuese of you are not the customer of PNB, And after that whenever my ICICI bank has claim the money from pnb they have denied the request. And I'M fighting for last 9 month's but my problem still not solve.

Request you to kindly look into this matter on top priority basis.



Thankyou
Rajeev Kumar
AC No.[protected]
Branch - New Friends Colony
Mobile No.[protected]