[Resolved]  Professional Courier — Shipment not received even after 7 days

We had sent some original documents (BL) and some other important papers by courier on 27th OCtober from Dubai for Parwanoo. Even after 7 days the documents has still not been received. Infact I am getting no proper response even after trying to call more than 44 times.

I checked the status online and it says..

Oct 31 2010 05:20:39 Despatched to AMBALA NEW DELHI
Oct 28 2010 22:18:21 Despatched to NEW DELHI MUMBAI - VILE PARLE
Oct 28 2010 11:20:15 Despatched to MUMBAI - VILE PARLE PIC - MUMBAI
Oct 28 2010 06:17:00 Received at PIC - MUMBAI-PIM PIM PIC - MUMBAI
Oct 27 2010 22:41:31 DUBAI

So, it has been dispatched for Ambala on 31st October and still we have not received the document even after 4th Nov. My containers are on the port and dummerage charges have been imposed.

Here are the numbers I have called..
MUMBAI : 27562255, 27562256, 27566241, 28372267, 26393331 and couple of more numbers that were given by them. But dont remember the numbers now..

DELHI : 45723330/45723331

They have transferred me from one department to the other.. They also gave some mobile numbers where you have to call atleast 15 times so that someone picks up the phone..

I was given these numbers and after trying several times someone picked up. They said they are responsible and will get back but no response in last 3 days..

[protected] : Gulshan
[protected] :
[protected]

I even offered that I am ready to pay extra Rs 5000 if I get the courier today (2 days back). But have not got any positive feedback yet. I am losing Rs20,000 as dummerage charges every day.. SOMEONE PLEASE HELP ME...

Thanks,
-Deepak