[Resolved]  Professional Couriers — device not delivered

On 12/03/09 I had given the PROFESSIONAL COURIERS, GOWRAMMA COMPLEX, SUNKADAKATTE, BANGALORE-91 a courier containing 1GB USB device to be delivered to my relatives house in BANGALORE. The incharge person at the office collected the money and told me that the parcel will be delivered at the given address on 13/03/09.But they have delivered EMPTY PARCEL.THAT WAS NEATLY PACKED BY THEM. On
inquiring the incharge, she talked in a HARSH and RUDE manner and told us that they are not responsible.
few days later when I contacted the PROFESSIONAL COURIER office, the incharge told that she is willing to replace the USB and that i should come and collect the USB on 18/03/09. BUT when I went there she told that a particular person incharge is on leave and that i should come again the next day. I have been going to the PROFESSIONAL COURIER OFFICE everyday from 12/03/09, BUT each time she gives one reason or the other . SHE THREATENED ME saying that DO WHATEVER YOU CAN, BUT I WILL NOT REPLACE THE USB DEVICE. The USB device contained IMPORTANT DOCUMENTS that I
require urgently. even after telling them hundred times about the important documents in the USB DEVICE, they don't bother listening.I SUGGEST THE OTHER CONSUMERS THAT THE PROFESSIONAL COURIERS ARE UNPROFESSIONAL AND THAT THEY ARE ROBBING THE CONSUMERS IN BROAD DAYLIGHT.