[Resolved]  Professional Couriers — Content is missing in the parcel

The same incident happen with me...My brother had send a dress for my daughter for pongal, which was Rs. 1500 rupees from madurai throught LIC office to Bangalore. when i received the parcel the content was missing in the parcel..its really disgusting and annoying that you pay these courier services for service and they do not bother about the crime they are doing..they are stealing someone's article,which have been handed over for delivery to them.there should be some rules and regulation against these compny's and the people who are doing this,i have a very bad image about this industry. these people chrge u hefty amount for delivery and what you get in the end is empty envelope..I request some one please take a strict action against these people and this industry needs to be more sticked with their moral and ethical values.Consignment no-1763108, i have logged a complaint with their customer care but no one seems to be interested to take the action forward,the branch manager itself is putting the blame on some other branch manager,couriered from MADURAI to BANGALORE
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Aug 14, 2020
Complaint marked as Resolved 
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I recently sent a courier from Chennai to Karur, (Waybill no.[protected]/10.02.2010) which include 1 packet of sealed Nokia mobile phone and a charger, but the recipient received Charger only, somebody has teared the sealed cover and stole mobile phone. Even after my complaint the authorities in Chennai and karur office had done nothing to get it back to us. They have totally ignored our complaint and their behavior is highly irritating..

Pls look on this matter and solve it.

regards
Abi, Chennai
From Date : 25.03.10
S. Prem Kumar Rao,
No.25, Loordu Nagar,
K.Pudur,
Madurai – 625007.
To,
The Manager,
Professional Courier,
India

Dear Sir,
My cosine has sent me a Media player from Coimbatore through your courier on 23.03.10 wide docket No. 490498. While sending, he has checked the working condition of the player and tested and he himself packed the same and send it to me to Madurai.
I was received the courier by 24th of this month and I was surprised after opening the box. I was found one stone and one cube inside the box. I had immediately enquired with my cosine and he 100% sure, that he himself checked and sent the item.
I have observed that the box is opened and repacked. I have given complaint in your office on same day ( 24.03.10 ) at K.Pudur and they request me to give a letter on lost of the item. The item worth is Rs. 2200.00. I am really upset of this incident happened in, such a big company like Professional Courier.
Photos attached for your reference.
Actual item send Received Item
Kindly request you to look into the same in Priority and arrange to get our material as soon as possible.
Waiting for your immediate response.
Yours truly,
S.Prem Kumar Rao
Mobile :[protected]

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