[Resolved]  PNB — UNAUTHORISED TRANSFER OF MONEY FROM ARINDAM CHATTOPADHYAY SB A/C [protected] TO MEENU RAWAT , SB.A/C [protected]

to
the manager
i, Mr. Arindam Chattopadhyay, holding PNB S/B Ac. No. [protected] at Khandsa Road, Sector 10A, Branch, Gurgaon would like to inform you that today, 13.12.2009 at 17:13:59 p.m i received a mobile alert stating that, my account has been debited with Rs. 29000/- through Internet banking. on verifying the details through internet it was found that the amount has been credited to account no. [protected].
i wish to declare that this transaction has not been done by me or authorised by me and is completely unlawful.
you are requested to kindly investigate this transaction and advise me about the next course of action. i have been trying to contact your customer care several times from 6.30 pm onwards but could not register any complaint.
i would be grateful if the debited amount is credited back to my account.
thanking you
yours faithfully
arindam chattopadhyay
Respected Madam
this is to bring to your kind notice that on 13.12.2009 at 5.30 pm i received an sms from PNB stating that Rs.29000/- has been debited from my SB A/c[protected] with the branch of PNB at Khandsa Road, Sector 10A, Gurgaon to the SB A/C [protected] through internet banking.
But neither i am aware of this account number nor I have any history of the same in RTGS or NEFT payments. Without any trace and details such a huge amount has been debited from my account.
being a simple teacher it is difficult for me now to live through the month. my son is also running with high fever.
i tried to register a complaint to the customer care where i phoned at 7am but the person named vipin didnot register my complaint rather didnot reveal complaint or call reference number and talked very rudely saying that i myself had done some wrong in internet banking.
mama i am helpless. i request you to do the needful for reverting the amount identifying the account number, [protected] to which my 29000/- has been credited.
thanking you yours faithfully
arindam chattopadhyay
house no.164, 2nd floor, sector 10 gurgaon
mobile: [protected]
respected madam
thank you for your prompt reply.
today at 10.15 am i went to the pnb branch khandsa road, sector 10A gurgaon and talked with the manager there.
he informed that the account to which my balance, 29000/- has been transferred belongs to MEENU RAWAT , SB.A/C [protected]. she has taken out 25000/- from it. and the balance remains 4000/- there.
belonging to Mumbai, Cheembur branch. the mobile number supplied there is[protected]. i rang up there. but the person who picked up the phone informed that he is an old man who is a session judge and does not know anyone by the name Meenu Rawat.
under this circumstances i am feeling helpless and completely at your mercy. the manager told that he has freezed that account and talked with the manager of that branch regarding this.
i solicit your consent if i should go for a FIR. and the next proceedings. i am submitting a complaint to the PNB sector 10A branch in this regard.
i would like to know what is the use of RTGS or NEFT where I have not registered any such account to which i havenot given any consent to transfer any my money. i have not disclosed any TRANSACTION PASS WORD TO ANY ONE.
i have not registered any other account except my ICICI account in RTGS. there is even no payment history in RTGS, then how can the money get transferred.i fail to understand that when i have not registerted RTGS fun transfer under the PNB internet banking rules how the PNB sever has accepted such an unauthorised request. please note that in case of any criminal liability in the onus of such an un authorised transaction may be to PNB account and i am not liable to that.
thanking you
yours faithfully
arindam chattopadhyay.