[Resolved]  Punjab State Electricity Board — Account No. E23EB030506A

BY HAND

16th March, 2010
To
The XEN
Punjab State Electricity Board
Ludhiana

Reg. : Account No. E23EB030506A

Sir,

I have electricity connection at 1623/A, Karimpura Bazar, Ludhiana since 15.05.2006 and my account no. is E23EB030506A. Now, I want to inform you that I am not receiving my electricity bills since long. The last bill received by me is dated 30.03.2009 for Rs. 830/-, which was paid by me vide ch. No. 15254 dated 31.03.2009. Since then, I have not received any bill. I made complaints regarding non receipt of bill to PSEB many times, but no action was taken. In spite of non receipt of bills, I have made the following payments from time to time as suggested by your department after 31.03.2009 :-

Date Receipt No. Cheque/Cash Amount
30.09.2009 5088688 Cash 2500.00
16.10.2009 5158544 Cash 1010.00
30.12.2009 5475933 Ch. No. 15290 2004.00
16.03.2010 Ch. No. 15299 2456.00
Total 7970.00

Sir, due to non receipt of electricity bills, I face difficulty in depositing the amount due within time. The board also disconnected my connection on 16.03.2010 in my absence and I am suffering a lot, even if there is no fault on my part. So, you are requested to please look into the matter and instruct the relevant person to prepare and handover the bill to me so that I may deposit the same in time to avoid the hardship in future.

Further, my name is wrongly entered in data base of your system as Sarwan Singh in stead of Sharvan Singla. You are also hereby requested to correct the same.

Further, I wish to suggest you that there should be a fool proof system of delivery of bills to the consumers and the contractors should be held liable for non delivery of bills and not the consumers. E.g. they should take the signatures of the person on preparing the bills and keep it on record for future reference or bills to be delivered by post.

Thanking you.

Yours Faithfully,


Sharvan Singla
1623/A, Karimpura Bazar
Ludhiana
A/c No. E23EB030506A