[Resolved] Qnet — Qnet fake services- denied refund/ no response on calling

aharpreetkaur

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Would like to share the details of the concerned person who introduce us to Q-net, as follows: Name: Mr. & Mrs. Sayan Chatterjee Cell Nos: +91-[protected] & [protected] Workshop Venue address attended:5th floor Evershine Mall, Link Road, Malad west, Mumbai. Me and my family has purchased the item worth Rs.30, 000/- each for 3people( total = 90000) to become the member of Q-net. Our IR no. details as follows: 1) Joginder Singh Arora - IN042541 (Father). 2) Balbir Kaur Arora - IN042545 (Mother). 3) Harpreet Kaur Arora - IN042542 (Daughter). For further clarification if require I can provide you the credit card statement & bank statement (as the payment was done partially through credit card, cash and through cheque in the favor of " Vihan Direct Selling Pvt Ltd").But, we have not got any receipt against our payment, which has made me more conscious & more concerned about my valuable amount and also is not making sense as due to family problems I am unable to utilize on same.I am continuously trying to reach their above mentioned nos. but no one is responding and not even the person who introduced us to q-net. I was in touch with Ms Jaswinder - [protected], but now no one is answering and she is also disconnecting my calls. Request you to please look into the matter or guide me so that I can get my paid amount from them. We also approached Mr. Chatterjee for the refund of same or to know the procedure, but unfortunately no guidance & no response. Also, I am ensuring you that all the above mentioned purchased items are not utilized by our end (which can be check through our IR nos also). Looking forward to hear positive response at the earliest and also thankful to you for understanding my concern. Regards Arora [protected]

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Aug 14, 2020

Complaint marked as Resolved

Qnet customer support has been notified about the posted complaint.

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Comments

aharpreetkaur

from Mumbai, Maharashtra

Firstly would like to thank the Consumer Forum which has really helped lot of innocent people who gets trapped into the hands of some over smart cheaters.

I dont know about the company but the persons involved or employed or related to the company have cheated me and my parents.

Now, coming to my complaint against the Qnet for not refunding is finally they are prepared to make our dues vide through there email declaration dated 07/Oct/2013. (Email attached below and also will foward it to your email id).which they have demand to submit Notary worth Rs100 per head (refundable) to the said company.This is the status as of date.

Please hold our complaint till we get amount credit in our accounts from Qnet.

Emails attached below:
Email 1

Dear Ms. Harpreet,

Greeting from Qnet India!

As per our conversation please be informed that your refund request has been noted and you have not earned any commission and total refund amount mentioned below would be refunded and receipts has been attached as per our discussion and please confirm as per our understanding.

SLNO

IR ID NO

IR NAME

ORDER NO

AMOUNT

COMMISSION

MODE OF PAYMENT

1

IN042541

JOGINDERSINGH ISHWER ARORA

DN26891292

35, 737.00

PUT THE COMMISSION ON HOLD

CREDIT CARD

2

IN042545

BALBIR KAUR ARORA

DN27017734

16, 744.00

NOT YET EARN THE COMMISSION

ICOUPONS

3

IN042545

BALBIR KAUR ARORA

DN26891540

18, 398.00

NOT YET EARN THE COMMISSION

CREDIT CARD

4

IN042542

HARPREET KAUR ARORA

DN26906856

18, 398.00

NOT YET EARN THE COMMISSION

CREDIT CARD

TOTAL

89, 277.00

Please note : Refund process would take 3 or 4 weeks for the entire process.

Once we finish the formalities and we would send the declaration form so that we can transfer the same amount the local bank account and for ICoupons purchase please provide the bank details so that we can transfer the same amount without any declaration.

Awaiting for your confirmation.

Thank you for your continuous support.

With Regards,

Nirmala Shivakumar.

India Support Centre.

Email 2

India Support Centre

2:03 PM (1 hour ago)

to me, Global

Dear Ms. Harpreet,

Greeting from Qnet India!

As per our conversation we have cleared the doubts as per your statement and we are refunding the amount as per the below amounts and declaration amount also will be refunded.

Thank you for your continuous support.

With regards,

Nirmala Shivakumar,

India Support Centre.

aharpreetkaur

from Mumbai, Maharashtra

Refer my compliant against the company Qnet demanding my refund I have received the email dated 07/oct/2013 stating that they are prepared to pay my dues and of my parents also with the condition to submit the Notary of Rs100/- per head (refundable) therefore I request to your goodself to keep the complaint ON HOLD till my dues are not transferred in our accounts.

I have also initmated our account numbers as required by the company for the transmission of dues in our respective accounts.

I am thankful to the Forum taken such an initiative to reach me at the present status as above.

Regards
Harpreet Kaur

abc123q

from Bengaluru, Karnataka

Qnet fraud

I have been cheated by my friend for and not able to get refund. I have even not got the products. Please help me to get refund of money and take required actions against this fraud.