[Resolved]  Rajasthan State Road Transport Corporation — Very poor management,behaviour with customers

I am writing this complain sitting at Bikaner House for past 3 hours.I was forced to sit coz there are no buses available before waiting for 3-4 hours , no matter what time you reach.This is same scenario on most of the days and especially weekends ( Friday onwards ).When RSRTC is aware that there would be rush on these days then why don't they take a precautionary step to arrange for more buses to give comfort to their passengers.On top of this they will issue the advance tickets for these days to other passengers who might not even travel on these booked timings.And what about hundreds of those who reach there at the last moment in the expectation of a bus at earliest possible.The time that we wait here for is more than 75 % of the journey time.and the arrangements made for booking counters, taking tickets, the waiting hall all is pathetic and bring disgrace to this corporation's name.There is no box / book for complaint , no senior authority is present and the old people who give the tickets are so slow and so rude to give any information to the passengers.Government should not take things lightly just becoz no one is complaining about this kind of treatment.Plz take the corrective measures before its too late.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

it is about the behaviour of staff of rajasthan rodways.it happened with a lady passaenger she was standing in a tijara depo bus which coming from udaipur to alwar via bhilwara.when she got seat no 1 MLA seat.a man come with his family and say to lady to stand up and conducter also support the male passenger while on ladies seat two gents were sitting.is only mla seats is imp for rajasthan roadways.it is a misbehave with a lady passanger.is the man was seriously mla or staff got comm from him?what say our govt and higher authority of rsrtc?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint