[Resolved]  Ramkay Tvs Adyar — Replaced my new battery with an one one

Address:Chennai, Tamil Nadu

I had given my Tvs star city bike for service on 6 mar 2010, my major complaint is Miss fire in engine and so that some bursting sounds appear through silencers when riding. Due to that mileage has drastically reduced.

After the Service also when i checked for mileage its not satisfactory and also one day i checked for the self starter was not working, i found that my battery that i have changed on march 2009 (exactly one year back) has been replaced with an old battery.

When i complained this to manger venkatraman of ramkay tvs, he initially rejected, but when i started fighting he accepted, the mechanic who attended my bike had told me that there is the chance of battery change due to same number of bike, but the number written in that old battery is does not resembles my number.

And the mechanic promised that he will search for my lost battery and give nu, but it had already two days i ran beyond them, but till now they are not giving any battery, they had taken that old battery from my vehicle too.


Now i am riding my vehicle without an battery, bad service, bad company, very bad workers
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Aug 14, 2020
Complaint marked as Resolved 
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NEVER PURCHASE OR SERVICE ANY MODEL VEHICLE FROM RAMKAY TVS ADYAR/VELACHERY. They will just screw your vehicle. You will loose all your patience and you can never enjoy the vehicle ownership.
If anyone interested to know about worst experience with both Ramkay Adyar/Velachery they comment back, i will let them know.
I fully agree with the comment. I have also experience worst experience with Ramkay, Adyar. I bought a new TVS streek 3 months back. I gave this for the 2nd free service in sept 10 with a specific complaint that the self starter is not working. After the service, i find that there is some problem with the kick starter also and i have to spend minimum of 10 mts to start the vehicle and the running is also not smooth. I lodged a complaint with Ramkay service team and i was told that they will send a mechanic to attend this. After that i would have called half a dozen times and there is no response. When i called them today, the told that no such complaint has been registered and they have asked me to bring the vehicle. I can not understand why cant they send their mechanic as promised earlier and the problem has aggrevated after the service. When i wanted to talk to the service manger, the standard answer is " HE IS VERY BUSY".

I really appreciate Ramkays values for a customer.

One thing i should highlight here is, i am regularly getting calls from them asking about the rating for their services.
Bike no:TN 06 A 8599, selfmotor is not woking
My bike no:TN 06 A 8599 purchased from ramkay -adyar branch. My bike's 4th free service made on 11.12.10 but i am not satisfied in your service, because my bike self moter is not working they replied me the spare is not available in our branch. Please update me when the spare is available.
Very worst service center in chennai is RAMKAY TVS.. Gave service many times but still the same problem existing. Because of their service i would have met with very big accident two times.Past three years same problem is their. Telling changed some parts but not doing so..
RAMKAY TVS ADAYAR ; First of all I want to know about the service procedure. the service is based on kilometers or from date of purchase?. Many times when I went to the service centre when the kilometer is low the month is high they are taking the month for service .when the month is low and the kilometer is high they are taking the kilometer for service.Last month i finished the paid service but i left so many services because of these problems .so please confirm.Then what they are doing in the service just water wash only for that we have to pay Rs 250.In the service taking counter only one women is taking service card for 100's of vehicles then when we go for the office so please rectify all these problems then service is also not good. Better (never )here after i will ot come to the service centre.my vehicle no is TN-07 BA 6153.mobile :[protected]
I had taken TVS Sports Nice bike, But this Ramkay Service guys, i think they are experienced in Cycle service, last 4 months i am suffering, still my bike problem not solved, Every time i take to the normal workshop and get rectified the problem, again these guys taking for free service and spoiling the total bike, shouted at manager, all there, no sense for them.. very stupid guys and bad service peoples...
WORST PERFORMANCE OF TVS 110 CC STAR CITY, WHEN PETROLE IS COSTING 75/LTR
MY STAR CITY 110 JUST WITHIN 5000 KMS THE BIKE EFFICIENCY CAME DOWN TO 43 KMS/LTR. WHO IS RESPONSIBLE, J
I have purchased a new TVS Star City i . After every service i found complaint in the bike right now after EVERY free service bike is not running ok so again i m going to the services center of hENNUR RING ROAD . still after complaint services my bike is not running ok... MY tvs star city 110 cc bike, it has starting problem, and mileage problem . this bike is only a total waste of money... my bike TVS STAR CITY have many problems 1. clutch problem 2. sound in en. 3. tight gear 4. poor avg. i tell all problem to service man but i have no good effort after service only doing the wash...

MAJOR FUEL METER NEVER WORK IN MAJORITY OF THE 110 CC TVS BIKES
BEST TO GO OTHER BIKES THAN TVS
my mobile [protected], I bet no can prove that my TVS 110 CC Star City give more than 45 kms/ltr, That to just after 4500 kms of service
MUBBASHIR
I had a very very bad experience over the Ramkay TVS Adyar. They always showing interest to bill more amount on service. They never repair your vehicle properly. I took my bike on more than 3 times after my service for same compliant but still it is not resolved. I don`t know who is giving the ISO certification and all...
I want to share my experience with Ramsay TVS Velachery
I had booked a Jupiter on the 24th of Feb by paying 5000 rs as advance and was promised the vehicle in 20 days
After daily follow up and 35 days, today on the 31st of March, we were informed our booking is cancelled on the supposed delivery date by the Sales Manger Mr Stalin.
No reasons were given and we have wasted 35 days and i have refused to accept his cancellation.They have threatened us to either take back my advance or lose it as well.
Hopeless attitude by the staff in Velachery branch.PLEASE do not book your vehicles here.
ALLMOST A GOOD SERVICE. PROBLEM WITH THE NEW EMPLOYEES MAKING FEW SMALL MISTAKES. LATER THEY TO BECOME GOOD SERVICE ADVISORS.
RAMKAY SERVICING 7000 VEHCILES PER MONTH. 99 % SATISFIED 1 % MAY DISSATISFIED. TRYING TO SATISFY THE 1 % ALSO
very good service
Very good service. Love that courtesy extended by the executives. Overall experience to be enjoyed by all viewers

Alan
Well can someone tell me what is an Incidental Charge. I asked for quotation for buying a bike ... Reg fee .. Insurance fee .. were all listed along with Incidental fee ... so what is it.. Should I pay it compulsorily.
Incidental charges is the hidden expences between Factory, dealer and registration lIke vehicLe damage transportaTIon, insURance While trAnsportation., They will change full Parts for small thin scratch.
Ramkay TVS - Adyar - Service is pathetic. And the worst part they have hired marketing people who try to sell anything. If you don't buy, they steal petrol and they cause more damages..
They are cheats and cheap marketing guys who will wipe off your wallet.

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