| Address: | Chennai, Tamil Nadu |
I bought the 800 VA USHA inverter with Okaya Battery 135 AH on 7th april 2013..on 19th when we had a power cut battery did even lost for 5 mins..so i filled the complaints with both USHA and OKAYA..both came and said nothing wrong with anything just the battery was full discharged so please put charge anywhere..when i called the rathna fan they gave me the number for Energy care.. i got the compalint number 6737 on 29th april they said they will come on next day itself but no body came in so when i called them they said they can come only on 2nd since 1st was the holiday..unwilligly i agreed( since no other option) then on 2nd also no body came till 7pm and after 7.10 pm some one called me and asked my address..when i filled the compalint i gave my full address.. when they call by 7.10 pm do you thing they going to come to home to collect the battery?... when i speak with the rathna fan they says only we need to contact the engery care or Okaya or USHA...when they cannot provide any service why do they sell the product in the first place...? i will never buy anything from this shop anymore...just wanted to share this since no body should cheated like me... i lost my 15000 since i still have the defective product of OKAYA and usha inverter without any use.... Was this information helpful? | 
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