[Resolved]  Reader's Digest — Non Receipt of paid products

Address:West Bengal

Hi, my mother Mrs. Kumkum Banerjee had been an ardent fan of Reader's Digest and over last few years have purchased huge numbers of products from them. In the last one year she had ordered 2 things which after repeated reminders have not been sent. None of her mails have been answered. Till date we have not recd the products. Details given below:
A/c No.[protected]

1. Product - Folding Table; Product Code - 082 1652; Amount- Rs.1998/- + RS.80/- (handling fee) + Rs.20/- (outstation cheque fee) = Rs.2098/- (total) paid by ch. no. 109743 dt.11.03.2011 on UCO Bank, Golf Green Br. and debited by my Bank on 04.05.2011. Full payment sent on 11.03.2011 alongwith the order AND Free gift with Folding table - 6-in-1 wineglass set.

2. Product - Home Gym Kit; Product Code - 082 1247; Amount- Rs.1499/- + Rs.80/- (handling fee) + Rs.20/- (outstation cheque fee) = Rs.1599/- (total) paid by ch. no.005489 dt. 15.05.2012 on UBI, Golf Green Br. and debited by my Bank on 30.05.2012. Full payment sent on 17.05.2012 alongwith the order.

Mails regarding these products sent to Reader's Digest on 2nd Apr 2012, 11th Jun 2012, 17th Aug 2012 and 8th Nov 2012.

Request you to please look into the matter.

Regards
Aparajita Banerjee
M:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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reader digest — NON REFUND OF SUBSCRIPTION AMOUNT

SUB: NON REFUND OF SUBSCRIPTION AMOUNT ON CANCELLATION OF SUBS NO. RD[protected]

Sir,

1. I have subscribed with Reader's Digest for one year from Oct 10 to Sep 11 and I did not received any books except for the month of Oct 10.

2. I have forwarded many emails for refund but no response till date. Neither books are received nor amount.

3. Your kind office is requested to take up the case for early refund.

4. Thanking you sirs in anticipations.

Yours sincerely,

Hari Singh
10 Dec 10
Hi

It is very surprising that a brand like Readers Digest can afford to avoid customer complains posted through such a forum.

Its really disappointing as i expected a reply from then long time back.

Please intervene in this matter urgently

Regards
Aparajita Banerjee
Hi

Yet to get a feedback on this. Hope to see some resolution.

Pls INTERVENE

Regards
Aparajita Banerjee
HI

ITS VERY SURPRISING THAT TILL DATE READER'S DIGEST DID NOT BOTHER ANSWERING TO MY QUERY. EITHER THEY DONT CARE OR YOU HAVE NO AUTHORITY TO INTERVENE...

VERY DISAPPOINTING

REGARDS
APARAJITA

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