Hi,
This is to bring to notice that I have recieved a speepstakes letter today ie 12th April. 2011,(Signed by Vikas Malhotra, Director Sweeptakes) where the letter should have reached me sometime in Dec 2010. This was delivered at my office address and did not reach me because the Reder's digest administartion did not find it important to inform the expected reciepent on Email/registered phone number, either about the offer/sending of the letter.
This obviously resulted in unnecessary disrest, because I have not been able to participate in a worthy programme even being eligible and maybe lost financially as well.
I would like the Reader's Digets team to atleast understand the importance of communication and the different channels of communication where failure may happen, so to ensure the communication has reached the correct level, they should ensure some better ways of Communicating.
Thanks
Pratiksha Pathak Was this information helpful? |
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