[Resolved]  Red Chief — product quality is very poor

Address:

Jhansi, Uttar Pradesh

dear sir
i purchased one pair of shoes of RED CHIEF Brand from M/S SINGH TRADING CO. civil lines,Modi Tower Near Dainik Jagran Press Jhansi in Month of Feb 2011 and within two months the sole of the shoes is de-shaped, i visited the showroom of RED CHIEF Brand ,M/S SINGH TRADING CO. civil lines,Modi Tower Near Dainik Jagran Press Jhansi on 30th april 2011 with shoes and bill at that time the owner of the showroom told us please give me your shoes,bill and Rs.30/-(courier charge) and your shoes will be replaced within 15 days. after 15 days when i visited the showroom and told the owner for shoes he reply me that we will charge 37.5% of shoes value against replacement as per company policy. then i talk On Telephone No.[protected] to mr.agnihotri based at red chief H.O.Kanpur Office they assured me to discuss the matter with the dealer,after few days we once again call On Telephone No.[protected] to mr.Pradeep Kumar based at red chief H.O.Kanpur Office he clear me that we don't give Guaranty on shoes but we give the warranty on the shoes for six months repair not replacement and then i give my mob no.[protected] to him and he assured to look into the matter but till today neither i got shoes nor any information from the company side.Now you are requested that please look into the matter and sole my problem.
thanks
regards
ajay agarwal (advocate)
39,sarafa bazar JHANSI (U.P.)