[Resolved]  Redbus — Cheating

I had such a bad experience by booking through red bus to ABT X Travels. For two passengers they booked the same seats. They asked me and my Mom to get down from the bus.We were begging them like a begger only.But they didnt allow us to go in the same bus. They told that RedBus is a cheating Agent. So we wont agree your red bus tickets. Your Money is not there with us. I[censored] dont get down from bus we wont start the bus. Finally they told that we will arrange seats in other buses. But they were not able to arrange. I dont have any other way to go. I cancelled my trip. I fought with ABT X Travels nearly for 2 hrs and got the money back. I never forget this incident in my life. Hereafter i never book though redbus in my life. Even I will tell all my company people not to book in this redbus. Is that the right way to do the bussiness? Are they conscious about such a small daily routine. Because of a single person mistake my whole family got affected. Do they know the value & Time of each persons?
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Aug 14, 2020
Complaint marked as Resolved 
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kill them
Hi Team,

I had a worst experience in my life buy travelling in such a worst bus.

I travelled from Mangalore to Bangalore on[protected] seat number 19, 20 and while booking on RED BUS the travels was showing as Vishal holidays but it was Subramanya travels. the seats which we got the push back was not working when i complained this to the operator (Ashok travels) Mangalore they told that nothing can be done and we need to adjust, is this the way you treat the customers? how can you expect someone to pay 550 rupees per seat and travel without push back? the worst part was that the passenger in front when he does a push back we both were suffering a lot and we couldn't stretch our legs. This is my worst experience in my 26 years I want a full compensation on my ticket fee because this type of service is called looting people i want a call back from red bus and let me know when will be getting a compensation about my money because red bus has cheated me telling its Vishal holidays and gave a bus which I haven’t heard about do the needful ASAP if not I will make sure that none of my colleagues, relatives, friends will never ever opt for red bus anymore

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