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Pilani Soft Labs Pvt. Ltd.
| Website: | www.redbus.in |
Address
Domlur Layout, Karnataka Bangalore Bangalore District Karnataka India - 560071 |
Customer Care Phone Numbers and Contacts
Mobile:
Additional info
Ahmedabad
Office No-4, 5th Floor, Sapphire Business Center, Opp. Hotel Kanak Comfort, Ushmanpura, Ahmedabad - 380013
+91 79 3941 2345
Chennai
F7 - F14 , Sriji Majestic Complex, Omni Bus Terminus, Koyambedu, Chennai - 600107
+91 44 3941 2345
Coimbatore
No: 515A, 1st Floor, 1st Street, Gandhipuram, CBE - 12
Office No-4, 5th Floor, Sapphire Business Center, Opp. Hotel Kanak Comfort, Ushmanpura, Ahmedabad - 380013
+91 79 3941 2345
Chennai
F7 - F14 , Sriji Majestic Complex, Omni Bus Terminus, Koyambedu, Chennai - 600107
+91 44 3941 2345
Coimbatore
No: 515A, 1st Floor, 1st Street, Gandhipuram, CBE - 12
+91 42 2421 2152
Delhi
#18/17, Basement, Dhaka House, Wea Karolbagh, New Delhi - 110005
+91 11 3941 2345
Ernakulam
No-86, 9B Beside Muthoot Securities, Ashirwad Building, Opposite DD Vyapar Bhavan, KP Vallon Road, Kadavanthara, Cochin - 20
1860 3001 0101
Hyderabad
#205, 2nd Floor, Bhuvana Towers, CMR Exclusive Building, Opp. Taj Tristar, 91 SD Road, Hyderabad - 500003
+91 40 3941 2345
Kolkata
53C/15, Dr. Suresh Chandra Banerjee Road, Opp. Beleghata Police Station, Near SBI, Joramandir Branch, Kolkata - 700010
+91 33 3941 2345
Mumbai
B 302, 3rd Floor, New Shivam Building, Kulupwadi, Near National Park, Borivali East, Mumbai – 400066
+91 22 3941 2345
Pune
2nd Floor, Right Wing, Parvaaz Complex, Near Golibar Maidaan, Opp. Dhobi Ghat, Shankar Sheth Road, Pune - 411001
+91 20 3941 2345
View More Information... Delhi
#18/17, Basement, Dhaka House, Wea Karolbagh, New Delhi - 110005
+91 11 3941 2345
Ernakulam
No-86, 9B Beside Muthoot Securities, Ashirwad Building, Opposite DD Vyapar Bhavan, KP Vallon Road, Kadavanthara, Cochin - 20
1860 3001 0101
Hyderabad
#205, 2nd Floor, Bhuvana Towers, CMR Exclusive Building, Opp. Taj Tristar, 91 SD Road, Hyderabad - 500003
+91 40 3941 2345
Kolkata
53C/15, Dr. Suresh Chandra Banerjee Road, Opp. Beleghata Police Station, Near SBI, Joramandir Branch, Kolkata - 700010
+91 33 3941 2345
Mumbai
B 302, 3rd Floor, New Shivam Building, Kulupwadi, Near National Park, Borivali East, Mumbai – 400066
+91 22 3941 2345
Pune
2nd Floor, Right Wing, Parvaaz Complex, Near Golibar Maidaan, Opp. Dhobi Ghat, Shankar Sheth Road, Pune - 411001
+91 20 3941 2345
Submit a Complaint
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Red Bus Complaints & Reviews
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Redbus — About seat adjust
We are Booking for 2 sleeper seats from guntur to kothagudem but you didn't give sleeper seat
You gave only one sleeper and one normal seat
What is this?
Is this fair?
We paid for sleeper that to TOO MUCH COST COMPARE TO OTHER
WHAT CAN WE DO
PLEASE HELP ME
You gave only one sleeper and one normal seat
What is this?
Is this fair?
We paid for sleeper that to TOO MUCH COST COMPARE TO OTHER
WHAT CAN WE DO
PLEASE HELP ME
Read full review →
Complaint Status
[Apr 11, 2021] Red Bus customer support has been notified about the posted complaint.
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I had booked seat no.5 in SriTravels bus through red bus with PNR NO.28743 boarding at NR Colony at 8.35 pm. I was there at...
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Redbus — Ticket amount not yet refunded
I cancelled my ticket on 8 April 2021.From Humnabad to Bangalore. Received msg 1200 refunded to ur acct. But nothing has come to acct. Mobile no [protected]
Read full review and 2 responses→
Complaint Status
[Apr 09, 2021] Red Bus customer support has been notified about the posted complaint.
Hi Owen,
Thank you for reaching out to us regarding the refund status for your ticket no. TQ[protected]. I am your redBuddy Sumanth and I have been working on your case.
Your refund has been initiated from our end on 8th April 2021 to the mode of payment used by you for this transaction.
PO No. :[protected]
Refunded Amount: Rs. 1200/-
ARN no.:[protected]
Basis the policy of your bank, the amount should reflect in your account within 5-7 business days. If you do not receive this amount within the expected time, please reach out to the customer care team of your bank to know the status of your refund.
I hope this response is satisfactory.
For any other questions please write to us at https://m.redbus.in/help
As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me. Please spare a moment to share your valuable inputs.
I hope I have been able to help you.
Take Care,
Sumanth
redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Thank you for reaching out to us regarding the refund status for your ticket no. TQ[protected]. I am your redBuddy Sumanth and I have been working on your case.
Your refund has been initiated from our end on 8th April 2021 to the mode of payment used by you for this transaction.
PO No. :[protected]
Refunded Amount: Rs. 1200/-
ARN no.:[protected]
Basis the policy of your bank, the amount should reflect in your account within 5-7 business days. If you do not receive this amount within the expected time, please reach out to the customer care team of your bank to know the status of your refund.
I hope this response is satisfactory.
For any other questions please write to us at https://m.redbus.in/help
As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me. Please spare a moment to share your valuable inputs.
I hope I have been able to help you.
Take Care,
Sumanth
redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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Redbus — R.R Travels
Mehkar to Surat Bus was Diesaster.
In this corona situation also in pasage 8-9 people Extra included in bus.
2-3 were drunked in bus.
No Safety Nothing.
52 Seat but apporx more then 60 passenger are added
In this corona situation also in pasage 8-9 people Extra included in bus.
2-3 were drunked in bus.
No Safety Nothing.
52 Seat but apporx more then 60 passenger are added
Read full review and 1 responses→
Complaint Status
[Apr 09, 2021] Red Bus customer support has been notified about the posted complaint.
Hi,
Greetings from redBus!!
We are sorry to hear about the poor experience. Kindly share the ticket details and your concern with us at [protected]@redbus.in to assist you further.
Thank you,
Team redBus
Greetings from redBus!!
We are sorry to hear about the poor experience. Kindly share the ticket details and your concern with us at [protected]@redbus.in to assist you further.
Thank you,
Team redBus
Add a comment
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Booked my bus ticket by redbus on 31 march 2021 (Tin): TQ4X19730695 from JAUNPUR to DELHI for dated 1 April 2021 that ticket...
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Hi team
We booked ticket in Sri Krishna Travels through Red bus for journey from Chennai to Cumbum ( april 4 2021...
We booked ticket in Sri Krishna Travels through Red bus for journey from Chennai to Cumbum ( april 4 2021...
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Redbus — Cancellation amount refund status [Resolved]
Booked my bus ticket by redbus on 12 march 20 21 (Tin): TQ4B30430059 from Jamshedpurr to Raipur for dated 12 march 2021 that tckt amount was 1050/- rs. And Bus operator was cancelled it on 12 march
But my problem is still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7 days
Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible
But my problem is still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7 days
Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible
Read full review and 1 responses→
Complaint marked as Resolved Apr 8, 2021
they are not taken any action about this cancellation . even not sending any confirmation mail and or even not getting any call from the redbus. So request to you please help me to get the refund amount.
Complaint Status
[Apr 07, 2021] Red Bus customer support has been notified about the posted complaint.
I have not getting solution and in complaint status shows resolve I don't how this complaint will going on resolve status. ... what will be process of consumer complaint.
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There was a booking by my family from Digha to Kolkata vide PNR no 46RGV8FH, Ticket no TQ4T4812 3046 for 5 passengers bearing...
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I booked a ticket 3-4-21 in tippu sultan travels i am waited in my boarding point but bus not come for correct time tippu...
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Redbus — Late by schedule time
Bus service is extremely late by giving time. Time is 0130 hrs as per booking, but reached after 0300 hes
Read full review and 1 responses→
Complaint Status
[Mar 30, 2021] Red Bus customer support has been notified about the posted complaint.
Hi,
Greetings from redBus!!
We are sorry to hear about the poor experience. Kindly share the ticket details and your concern with us at [protected]@redbus.in to assist you further.
Thank you,
Team redBus
Greetings from redBus!!
We are sorry to hear about the poor experience. Kindly share the ticket details and your concern with us at [protected]@redbus.in to assist you further.
Thank you,
Team redBus
Add a comment
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Post your Comment
Redbus — Bus not come at boarding point
The Bus left me without coming to the boarding point with below mentioned details of boarding point.
The redBus office staff id not pick up the phone despite of calling in advance. Now I have to pay 4 times the cost and go to nashik.
Kindly look into it.
Route: Pune to Nashik
Ticket no. TQ4U19703654
Seat no. U24
Passenger Name : Ravi Singh
The redBus office staff id not pick up the phone despite of calling in advance. Now I have to pay 4 times the cost and go to nashik.
Kindly look into it.
Route: Pune to Nashik
Ticket no. TQ4U19703654
Seat no. U24
Passenger Name : Ravi Singh
Read full review and 1 responses→
Complaint Status
[Mar 29, 2021] Red Bus customer support has been notified about the posted complaint.
Hi Ravi,
Thank you for reaching out to us with your query. I am your redBuddy Neha and I have been working on your case.
As discussed on the call we apologise for the inconvenience caused. We have processed a refund of INR 783.95/- today. This should reflect in your source account in 5-7 bank working days. Thank you for choosing redBus.
For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help
Thank you for choosing redBus.
Have a great day!
Take Care,
Neha
redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Thank you for reaching out to us with your query. I am your redBuddy Neha and I have been working on your case.
As discussed on the call we apologise for the inconvenience caused. We have processed a refund of INR 783.95/- today. This should reflect in your source account in 5-7 bank working days. Thank you for choosing redBus.
For any other questions you may have or help with your future travel bookings please write to us using the link https://m.redbus.in/help
Thank you for choosing redBus.
Have a great day!
Take Care,
Neha
redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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Post your Comment
Redbus — Refund
Gud afternoon madam/sir my name is Harish I have booked two tickets from Hyderabad to palamaner (JBT TRAVEL S) on March 3rd 2021 due to some personal reasons I have cancelled tickets on march 3rd itself and It showed me that your refund amount will be credited in your bank account with in 5 to 7 working day's but till today ie 28th March I didn't get any amount so pls solve my issue as soon as possible
Read full review and 2 responses→
Complaint Status
[Mar 28, 2021] Red Bus customer support has been notified about the posted complaint.
Hi Harish,
Greetings from redBus!!
We regret the inconvenience caused. Kindly share the ticket details with us at [protected]@redbus.in to assist you further.
Thank you,
Team redBus
Greetings from redBus!!
We regret the inconvenience caused. Kindly share the ticket details with us at [protected]@redbus.in to assist you further.
Thank you,
Team redBus
Hi,
Greetings from redBus!
We have shared a detailed email on the refund status to your email address g***a**m***ish***@gmail.com.
Request you to please check the same.
Thank you,
Team redBus!
Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Greetings from redBus!
We have shared a detailed email on the refund status to your email address g***a**m***ish***@gmail.com.
Request you to please check the same.
Thank you,
Team redBus!
Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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+1Post your Comment
In my booking it was mentioned that your boarding point is 2 phase petrol pump mohali and time will be 5.50 am and i have...
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Redbus — Bus cancelled without information [Resolved]
Hi team,
We booked National Travels
Madurai Bus to travel from Chennai to Permabalur. Our boarding point was...
We booked National Travels
Madurai Bus to travel from Chennai to Permabalur. Our boarding point was...
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I had booked a ticket from miyapur to vijayawada.Ticket No:
TQ4T53669469
Passenger: SNEHA RAMPALLY 33, FEMALEbr...
TQ4T53669469
Passenger: SNEHA RAMPALLY 33, FEMALEbr...
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Redbus — Tickets will be not canceled
Red bus Customare service not response
Read full review and 1 responses→
Complaint Status
[Mar 29, 2021] Red Bus customer support has been notified about the posted complaint.
Hi Vinishvini,
Greetings from redBus!
We regret the hassle. Kindly share your concern in detail along with ticket id at [protected]@redbus.in. We promise to improve our services and serve you better going forward.
Thank you,
Team redBus
Greetings from redBus!
We regret the hassle. Kindly share your concern in detail along with ticket id at [protected]@redbus.in. We promise to improve our services and serve you better going forward.
Thank you,
Team redBus
Add a comment
Helpful
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Redbus — Amount is debited but could not book ticket
Read full review and 1 responses→
Complaint Status
[Mar 29, 2021] Red Bus customer support has been notified about the posted complaint.
Hi Kiran,
Greetings from redBus!
We regret the inconvenience caused. Kindly contact us at [protected]@redbus.in and share the email ID and contact number used for booking to assist you further.
Thank you,
Team redBus
Greetings from redBus!
We regret the inconvenience caused. Kindly contact us at [protected]@redbus.in and share the email ID and contact number used for booking to assist you further.
Thank you,
Team redBus
Add a comment
Helpful
Post your Comment
Redbus — Money debited without ticket confirmation
I have order id:[protected].
Please help me. Still now I didn't get my money 660/-.
Below I submitted screenshot so could you help me
Please help me. Still now I didn't get my money 660/-.
Below I submitted screenshot so could you help me
Read full review and 1 responses→
Complaint Status
[Mar 26, 2021] Red Bus customer support has been notified about the posted complaint.
Hi Babu,
Greetings from redBus!
As discussed on the call, As per your complaint, when you attempted the transaction, money was deducted from your account but the ticket was not issued. This occurred due to a technical error at your bank’s end. However, we have not received this amount in our redBus account.
This transaction may have failed while being processed by your bank’s system. In such a scenario, banks have the policy to refund the amount within 2 business days. If you do not get this refund within this time frame, we request you to contact your bank.
Thank you,
Team redBus!
Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Greetings from redBus!
As discussed on the call, As per your complaint, when you attempted the transaction, money was deducted from your account but the ticket was not issued. This occurred due to a technical error at your bank’s end. However, we have not received this amount in our redBus account.
This transaction may have failed while being processed by your bank’s system. In such a scenario, banks have the policy to refund the amount within 2 business days. If you do not get this refund within this time frame, we request you to contact your bank.
Thank you,
Team redBus!
Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Add a comment
Helpful
Post your Comment
Latest Resolved
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- Bus cancellation issue
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Featured Complaints
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Thank you for reaching out to us regarding the refund status for your ticket no. TQ[protected]. I am your redBuddy Sumanth and I have been working on your case.
Your refund has been initiated from our end on 8th April 2021 to the mode of payment used by you for this transaction.
PO No. :[protected]
Refunded Amount: Rs. 1200/-
ARN no.:[protected]
Basis the policy of your bank, the amount should reflect in your account within 5-7 business days. If you do not receive this amount within the expected time, please reach out to the customer care team of your bank to know the status of your refund.
I hope this response is satisfactory. For any other questions please write to us at https://m.redbus.in/help
As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me.
Please spare a moment to share your valuable inputs.
I hope I have been able to help you.
Take Care,
Sumanth
redBuddy
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.