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Red Bus Complaints & Reviews

www.redbus.in

3.4

Updated: May 11, 2026

Complaints 3993

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2561

Unresolved

1432

Good! Red Bus values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Red Bus step up their efforts to fully resolve all complaints 👍

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Red Bus reviews & complaints(3993)

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Address: Bagaluru Karnataka

Website: Redbus.com

I had booked an online ticket from Dalkhola to Chhapra for journey on 02.05.2026 with Vivek Travels via Redbus App. Bus was cancelled by operator one hour before boarding the bus which was informed to me telephonically. Ticket fare of Rs. 787.50 has not been refunded and Redbus App is escaping its responsibility towards protection of consumer's right....

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Website: redbus.in

I booked a ticket on 03.05.2026 through RedBus from Jaggampeta to Hyderabad with Mahi Travels. However, the information provided by RedBus was incorrect, including the bus live location, which was also inaccurate.

I contacted the driver using the details provided in the app, but they informed me that they had not received my booking details. I attempted to contact RedBus customer support multiple times, but I was unable to...

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Dear redBus Support Team,

I am writing to raise a complaint regarding the refund amount for my recent booking.

I had cancelled the ticket / the bus was cancelled (mention the correct reason). However, the refund amount I received is not as expected according to the applicable cancellation policy.

I kindly request you to:

- Review my booking and refund details
- Provide a...

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Address: Redbus India Private Limited Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 7

Website: www.redbus.in

I would like to lodge a complaint against redbus along with November Travels bus operator. I had booked a ticket from Hyderabad to Bengaluru on 22nd April, 2026 with PNR# ST[protected] and Ticket# TV5K46003483 of ticket value 1117.50 INR.

On 22nd April I had received a message from November travels that the bus has been cancelled over whatsapp. Later I called the bus operator and he confirmed the same. I was informed...

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Dear Team,
This is a challenge I have been facing with the cancellation of my Bus Ticket from RedBus for Bus Transport Kadamba Transport Corporation.
I have been trying to cancel my bus ticket from the RedBus portal cancel option at 2pm today and I received a message cannot cancel, contact [protected]. This number is not functional. Tried to cancel from another site of RedBus and gave me the following numbers [protected], [protected],...

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Address: ALL india

As i have done payment of 808.5 and no refund given as showing ARN[protected] as not given yet . due to which i have booked same bus and seat agin and get new ticket.
please req that ticket money should be refund to me as done from [protected] number pls...

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Address: room no. 81, Mahakali nagar, Dr. Hardikar marg, Near Worli seaface post office

I have initiate booked ticket from Solapur to mumbai on 15th February. this transaction was initiated and deducted 3780 but at the time of seat confirmation received site error, but not receive refund, waited for 7 days but still refund not received. request you to confirm refund as soon as possible...

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Address: Redbus India Private Limited Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 7

Website: www.redbus.in

To Whom It May Concern,

I am writing to lodge a formal complaint against RedBus and its associated travel agency, Sangitam Travels, for fraudulent and irresponsible practices that caused me financial loss and mental distress.

On 6th December 2025, I booked a bus ticket through RedBus for Sangitum Travels from Pune to Amravati(MH), scheduled at 6:55 PM. I reached the designated boarding point on time, but the...

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I had booked 3 tickets worth 6722 and later cancelled the ticket, at the time of cancellation redbus app has shown im elible for recieving 5755.25 as refund.
But after cancellation i had recieved only 2646.75 only. I need the full refund mentioned in app i.e.., 5755.25...

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Address: SALEM

Website: REDBUS

I had the worst travel experience of my life during my journey from Salem to Chennai.
I originally booked a sleeper seat for 17 Nov 2025 for â‚¹800, but due to a health issue, I rescheduled the same ticket to 18 Nov 2025 (night).

While booking on Redbus, the seat appeared in pink, indicating it was a womenâ€™s seat, so I selected it. Normally, Redbus does not allow a female passengerâ€™s seat to be booked...

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Hi Team
I have tried to book bus ticket on 06.11.2025 from Ramnad to Chidambaram in Universal Bus (Timings 18.45 slot, Upper Desk First Single Berth)
(Passenger name Sree Varshan, Mob: [protected], maild id [protected]@gmail.com).
I have made payment thru my Indian Bank Netbanking below is details

Bank Statement and SMS received below
Amount of Rs. 871.50 has been deducted from account
WITHDRAWAL...

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On 21.09.2025 I have made all the following payments through Pay TM through UPI ID: [protected]@pthdfc:
Sl. No. Time UPI Ref. No. Amount (Rs.)
1 2.27PM [protected] 778.05
2 2.56 PM [protected] 778.05
3. 3.34 PM [protected] 778.05
4. 3.39 PM [protected] 778.05
5. 3.41 PM [protected] 778.05

I have received the following tickets:
1 TUBH17486146
2 TUBH76831209br...

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Address: Airoli

Website: Redbus.in

I normally book a ticket from redbus from thane to kankavli route. Most of the times I don't have to cancelnor reschedule my ticket but sometimes it needs to be and rebus was very flexible. On Sunday 26/10/25 I had booked a ticket and then my travel plan changed and requested for cancel of ticket on Monday ie one day in advance but I was told that the ticket is not cancellable. I tried to get in touch with customer care but got only automated...

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I am writing to raise a complaint regarding my train booking made through RedRail on 17 October 2025. The ticket was from Tambaram to Kumbakonam on Train No. 09419 (ADIâ€“TPJ), with confirmed seat status.

However, the train was diverted to another route and did not pass through my boarding point (Tambaram). I was not informed in advance about this route diversion. I waited at the station for more than three hours, but...

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I booked a RedBus ticket (TUBB[protected] with PAL Travel Lines from Manali to Delhi for 15 Oct 2025. The bus was supposed to arrive at 5:05 AM but reached around 8:00 AM â€” a delay of nearly 3 hours without prior notice.
Because of this delay, I missed my 8:15 AM flight (Booking ID: GOFLDSTAH[protected]) costing â‚¹13, 001 and had to book a new Akasa Air ticket (Ref: V4UR4S) costing â‚¹24, 963.
Total loss: â‚¹37,...

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Address: Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071

Website: www.redbus.in

The original ticket, TUAJ78387556, booked on September 21 for travel on October 25, was booked at a price of 2000/- (including all charges) and had flexi date change facility available.

The price of a ticket on the desired new travel date of 19 October is 857/- without any additional charges.

The rescheduled ticket, TUBB29015774, booked on October 15 to travel on 19 October, shows the same ticket price as the...

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I booked a bus ticket from Hyderabad to Pune on RedBus. The payment was successfully deducted from my account, but I havenâ€™t received the ticket yet....

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I booked a bus from Alleppey to Chennai with Kallada Travels (timing: 5:01 PM to 8:20 AM). I reserved three seats: 4UB, 8ALB, and 8BLB. However, while my ticket showed these numbers, the travel agency assigned the seats as 4UB, 10ALB, and 10BLB.

My parents, who are elderly, traveled in those seats. Unfortunately, the seats were located directly above the wheels, causing constant jerks and jumps throughout the journey. This...

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Address: redbus

Website: www.redbus.com

Hy sir mene 7 september 2025 8:56 am pr transectoin id[protected] se payment sucsefull bta rha he but muze abhi tk koi red bus se tikets prapt nhi huyi he sir...

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Address: Karnataka Maharashtra border (way to hyderabad to pune)

ðŸ“§ Subject: Urgent Assistance Required â€“ BharatBenz GliderZ Bus Breakdown Near Turori (PNR: 7767615, Bus No: AR20B7003)
Dear BharatBenz Customer Support Team,

I am currently traveling on a BharatBenz GliderZ bus operated by Laxmi Holidays, booked via redBus, from Hyderabad to Pune.

At around 2:10 AM, the bus broke down due to a displaced engine belt. The driver and conductor have attempted...

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Recent comments

Hi Atul Bisht, Due to a technical glitch, the amount was deducted but the ticket was not confirmed. Happy to share the refund status back to the mode of payment used by you. Below are the refund detai...

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