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Red Bus Complaints & Reviews

www.redbus.in

3.4

Updated: Jul 19, 2026

Complaints 4000

Resolved

2567

Unresolved

1433

Good! Red Bus values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Red Bus step up their efforts to fully resolve all complaints 👍

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Red Bus reviews & complaints(4000)

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Sir I have booked a ticket to from Thanjavur to Hosur on 19th july 2026.
I called the driver at around 8.30 pm that I am coming from Madurai so I can wait on trichy so that you can pick up on the way.he replied that bus is full and we will not come to trichy please sand in Thanjavur- Trichy toll or in SASTRA COLLEGE. But rushed and came to Thanjavur itself.we started at 10.15 and at around 12 pm the bus was in trichy only I asked the...

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Website: Redbus

June 11th Bangalore to konni :
G8 bus got cancelled from operator . G8 Express send me the information and refund will be initated . but Redbus did not refund the amount to my account .

June 18th Konni to bangalore
Since above trip was cancelled, the return ticket was also requested to be cancelled to G8 Express . the operator cancelled it and send information on cancellation . But redbus did not initate transfer...

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Dear RedBus Customer Support,

This is my second reminder regarding my refund request. It is a genuine issue, and I have still not received my refund despite waiting for more than 72 hours.

I had a confirmed ticket with Ram Dalal Travels from Tirupati to Vijayawada. However, the bus operator did not permit me to travel and allotted my confirmed seat (U16) to another passenger. Due to the operator's mistake, I...

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Website: www.redbus.in

I am writing to raise a complaint regarding my bus booking from Chennai to Bangalore. The bus was scheduled to arrive at 1:30 AM. I reached the boarding point by 1:15 AM and waited for the bus. However, the bus never arrived.

At around 2:30 AM, I contacted customer support and was advised to wait for another 30 minutes, as they assured me that the bus would arrive shortly. During this time, I repeatedly attempted to contact...

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I booked a ticket on 29-05-26 for journey on 30-05-26 from Bhubaneswar to Hyderabad with Royal Express Operator, the bus was cancelled by operator, my Ticket No. TV6U36080144 AND PNR.NO.15998YU - 3 BERTHS U1, U2, U5 and my payment UPI transaction ID.[protected], with the amount of Rs.6316.50/-, please refund my amount, that our persons waited a long time at Barramundis as we booked pick up location....

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Address: Cherlapally, Hyderabad, Telangana state, India

I booked a ticket on 29-05-26 for journey on 30-05-26 from Bhubaneswar to Hyderabad by Royal express 4pm from Baramunda bus location - 3 sleeper tickets wide Ticket. No. TV6U36080144, PNR.No 15998YU, but buss was canceled by operator, and we need to have refund the total amount, my UPI transaction ID No.[protected], could you please refund the amount as quick as possible, and I booked through Red bus app I forgot the enter phone number and...

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Address: 29C Shri Subha Colony Munusamy Salai KK Nagar Chennai 600 078

A Nagappan
[protected]
[protected]@yahoo.co.in

I booked two tickets on 24th May 2026 in CVT Bus for travelling from Chennai to Venthanpatti on 02.06.2026.
The transaction failed, but my account was debited for an amount of Rs.2100/-.
On 27.05.2026, I received a message from red bus stating that refund has been initiated and will be credited to your 35 account.
So far, the amount has not been...

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Address: Bagaluru Karnataka

Website: Redbus.com

I had booked an online ticket from Dalkhola to Chhapra for journey on 02.05.2026 with Vivek Travels via Redbus App. Bus was cancelled by operator one hour before boarding the bus which was informed to me telephonically. Ticket fare of Rs. 787.50 has not been refunded and Redbus App is escaping its responsibility towards protection of consumer's right....

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Website: redbus.in

I booked a ticket on 03.05.2026 through RedBus from Jaggampeta to Hyderabad with Mahi Travels. However, the information provided by RedBus was incorrect, including the bus live location, which was also inaccurate.

I contacted the driver using the details provided in the app, but they informed me that they had not received my booking details. I attempted to contact RedBus customer support multiple times, but I was unable to...

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Dear redBus Support Team,

I am writing to raise a complaint regarding the refund amount for my recent booking.

I had cancelled the ticket / the bus was cancelled (mention the correct reason). However, the refund amount I received is not as expected according to the applicable cancellation policy.

I kindly request you to:

- Review my booking and refund details
- Provide a...

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Address: Redbus India Private Limited Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 7

Website: www.redbus.in

I would like to lodge a complaint against redbus along with November Travels bus operator. I had booked a ticket from Hyderabad to Bengaluru on 22nd April, 2026 with PNR# ST[protected] and Ticket# TV5K46003483 of ticket value 1117.50 INR.

On 22nd April I had received a message from November travels that the bus has been cancelled over whatsapp. Later I called the bus operator and he confirmed the same. I was informed...

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Dear Team,
This is a challenge I have been facing with the cancellation of my Bus Ticket from RedBus for Bus Transport Kadamba Transport Corporation.
I have been trying to cancel my bus ticket from the RedBus portal cancel option at 2pm today and I received a message cannot cancel, contact [protected]. This number is not functional. Tried to cancel from another site of RedBus and gave me the following numbers [protected], [protected],...

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Address: ALL india

As i have done payment of 808.5 and no refund given as showing ARN[protected] as not given yet . due to which i have booked same bus and seat agin and get new ticket.
please req that ticket money should be refund to me as done from [protected] number pls...

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Address: room no. 81, Mahakali nagar, Dr. Hardikar marg, Near Worli seaface post office

I have initiate booked ticket from Solapur to mumbai on 15th February. this transaction was initiated and deducted 3780 but at the time of seat confirmation received site error, but not receive refund, waited for 7 days but still refund not received. request you to confirm refund as soon as possible...

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Address: Redbus India Private Limited Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 7

Website: www.redbus.in

To Whom It May Concern,

I am writing to lodge a formal complaint against RedBus and its associated travel agency, Sangitam Travels, for fraudulent and irresponsible practices that caused me financial loss and mental distress.

On 6th December 2025, I booked a bus ticket through RedBus for Sangitum Travels from Pune to Amravati(MH), scheduled at 6:55 PM. I reached the designated boarding point on time, but the...

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I had booked 3 tickets worth 6722 and later cancelled the ticket, at the time of cancellation redbus app has shown im elible for recieving 5755.25 as refund.
But after cancellation i had recieved only 2646.75 only. I need the full refund mentioned in app i.e.., 5755.25...

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Address: SALEM

Website: REDBUS

I had the worst travel experience of my life during my journey from Salem to Chennai.
I originally booked a sleeper seat for 17 Nov 2025 for ₹800, but due to a health issue, I rescheduled the same ticket to 18 Nov 2025 (night).

While booking on Redbus, the seat appeared in pink, indicating it was a women’s seat, so I selected it. Normally, Redbus does not allow a female passenger’s seat to be booked next to a male...

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Hi Team
I have tried to book bus ticket on 06.11.2025 from Ramnad to Chidambaram in Universal Bus (Timings 18.45 slot, Upper Desk First Single Berth)
(Passenger name Sree Varshan, Mob: [protected], maild id [protected]@gmail.com).
I have made payment thru my Indian Bank Netbanking below is details

Bank Statement and SMS received below
Amount of Rs. 871.50 has been deducted from account
WITHDRAWAL...

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On 21.09.2025 I have made all the following payments through Pay TM through UPI ID: [protected]@pthdfc:
Sl. No. Time UPI Ref. No. Amount (Rs.)
1 2.27PM [protected] 778.05
2 2.56 PM [protected] 778.05
3. 3.34 PM [protected] 778.05
4. 3.39 PM [protected] 778.05
5. 3.41 PM [protected] 778.05

I have received the following tickets:
1 TUBH17486146
2 TUBH76831209br...

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Address: Airoli

Website: Redbus.in

I normally book a ticket from redbus from thane to kankavli route. Most of the times I don't have to cancelnor reschedule my ticket but sometimes it needs to be and rebus was very flexible. On Sunday 26/10/25 I had booked a ticket and then my travel plan changed and requested for cancel of ticket on Monday ie one day in advance but I was told that the ticket is not cancellable. I tried to get in touch with customer care but got only automated...

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