[Resolved] Redbus.com — Cheating money

sat80

from Chennai, Tamil Nadu

Address:

Tamil Nadu

I booked the ticket for chennai to coimbatore. they send mticket to my mobile. the bus timing is 10.30. i waited for bus up to 12 bus not come and bus operator not called me. The redbus ticket information they gave wrong operator phone number and I called redbus support they also not answer my call without travel I come back to home. Fault is redbus but they not return the amount and cheated me.
Please don’t book ticket in redbus.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

skumari

from Mumbai, Maharashtra

Redbus.com — Refund of Rs 631

Hi,
I am Shan, i have booked to&pro
Mumbai to Hyd Friday evening 6.30pm arrival time 11am saturday
Hyd to Mumbai Monday 7.15pm 28.6.10
but bus was cancelled Mum to hyd i requested money back they told 9.00pm bus was arranged and it will reach Nampally, Hyd at 12 to 1pm saturday.
and also i paid for 550 actuall that bus fair is 450.

bus driver droped us Mehaipatnam, Hyd at 6pm saturday.
actually i have mentiond to Redbus customer care people if bus not going to Nampally i dont want to travel. return my money they said it is going to Nampally at 1pm finally he not droped.
when i was in bus on saturday 3pm(26.06.2010) i called customer care and explained about all these disturbances
due to delay i am cancelling return tiket whch is 28.06.10 at 7.15pm from hyd.to mum.
they sent me email confirmation of cancellation of my return ticket ref: 2130461 and refund Rs637.5 amt. bank take 4working days etc.

but 2nd July received one more email from REDBUS saying that refund is not possible, we paid to SAHARA BUS they not ready to payback.

i had some urgent work on 26.06.10 in hyd couldnt able to complete because of bus delay & some how they changed dropping point, it has taken 1hour to go home. all passengers suffered a lot becasue of online bookings,
DO you think what is happend with me is corret? please justify ur self
i am sure no one take any action, i wont get refund , all these are wasting of some more time of public

FINALLY I WOULD LIKE TO SAY, YOU ARE NOT PROVDING SERVICE TO THE CUSTOMERS, YOU ARE EARNING MONEY by CHATING/WASTING OF PUBLICK TIME , . IT IS NOT AT ALL FAIR"

goodbye
Shan
[protected]

priya*&&

from Bengaluru, Karnataka

Redbus.com — Redbus is cheating the customers

Dear Public .This is one of the cheating site ,after this site started working in Transportation area the bus fairs are 20% high .At the time of booking ticket the way they show seating is different in the bus it is going to be another one .Government should look in to this kind of services what is happening and how this is going to help public to with normal price .And strict action should be taken on them.