The ticket detail clearly has mentioned that the trip is from Bangalore to karur, no where it mentioned the drop at karur bye-pass. We boarded the bus at bommanahalli, Bangalore and the driver informed us they'll drop us only at karur bye-pass.i was shocked since it's early morning we don't have a prior notice about this. Hence I had called the customer care immediately and spoke to them regarding the issue, the executive told me that he will get back immediately but there were no response after that, after a while I tried to connect with the customer care but the service was not available.
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