[Resolved] Redbus. In And Huns Bus Serivce

[Resolved] Redbus. In And Huns Bus Serivce — Cheating

V Virendra

Cheating on Huns Bus ticket. I had booked a ticket for my Brother Rahul Chauhan for Pune to Mumbai on Huns Bus for travel on 13/Sep. The ticket number was TBA[protected]. Huns Bus driver/Khallasi, did not recognize the printed ticket for birth 9L. they sold the birth to somebody else and said go and complain to Redbus.in. We dont care. Finally he agreed to give a seat at some last corner. Issue is, I paid whatever amount quoted to booked the seat and that finally was not given to my brother. I am very much annoyed and Never NEver book any ticket with Rebbus. Also since it was my brother, I am a little ok. had it been my father/mother, I would have sue you gues and would have taken you guys on the streets of the Pune. I called Redbus helpline, Huns office. Nobody helped. They accepted the fact that ticket and seat is for Rahul however nobody had guts to handle the situation and help me. I can simply say that I was cheated by Redbus and Huns. I can only share my story with my friends and show my frustration. Virendra [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Rakesh kumar

from Hyderabad, Telangana

Redbus can’t do anything, even the redbus team also a culprit for customer dissatisfaction. Let me explain my first encounter with redbus.in. I booked a ticket online for 25 Dec 09 on 24 Dec from one of travels at Red bus (Hyderabad to Bangalore). On 25th Dec Morning I got a call from Red bus stating that we can’t arrange a ticket(First mistake) in that travel so we are shifting you to Sahara Travels and you have to pay 100 Rs more(Second mistake). I told them it’s ok. They told me they will be sending the update ticket at my mail id. But When I checked my mail, I found two mail from red bus, one is stating that your ticket has been cancelled as per your request, and other is having a cash coupon for my money.(third Mistake) So I tried calling them but no response. Again I tried to book online or redbus using that cash coupon, but it showed me invalid coupon. After that I tried for half an hour to connect red bus Hyderabad number but no luck.
My visit was important, so I had to go to local travel and then book my ticket for evening. On Tuesday 29th December, when I came back to Hyderabad, I sent a mail complaining about the above on [protected]@.redbus.in.

And you will surprise what happen next: The redbus team sent me a ticket for 25th December on 29th December, I was laughing. The Redbus team must be full of stupid and immature guys, I still not able to get any response after sending three mails.
Its not matter of 750Rs I spent on Ticket, and they are not giving me back, its matter of rational puzzle I had to face because of their stupid service.