[Resolved]  Redbus. In / Jeyam Travels — The worst travel option you can make

Address:Tamil Nadu

I booked my travel from Chennai to Coimbatore thru Redbus.in. I had paid 700 bucks for a Non AC sleeper bus. My PNR was generated for a bus company "Jayam Travels" for 21;24 on the 20th Aug 2010.
I was at the boarding point (Koyembedu terminus) at 9:30, and worked my way thru a throbbing crowd to a basement. The person there declined to issue the boarding pass citing that he shall do so when the bus arrives. Children, women and elderly were cramped in that basement i had group together 10 other travelers to coax the travel agent to issue boarding passes. He reluctantly did it and he was unbelievably rude to almost everyone. A guy dragged the whole passenger crowd down the busy road twice saying that bus is about to show up. Finally they made us stand on the road for half hour and bus eventually showed up. The bus resembled a bad put together 4 wheel transport. The bus at last left koyembedu around 23:30 ( 1 hr and 45 mins late). had to settle for a seater and bus was not cleaned and the whole bus rattled when it touched the highway. The driver constantly smoked and stench at times was unbearable. Needless to say the bus had babies and toddlers.When it rained water was sprinkled on my seat. The bus broke down once and the tire got punctured once and eventually I got off at Coimbatore around 11:30 in the morning. So,
1. paid a fare which is way high than normal
2. The staff were rude
3. My time was not respected
4. Cleanliness was of least concern
5. The journey was no near comfortable.

I would like to conclude that you would be a fool to use this service and i even suspect whether these guys pay the government their dues. As a guy got back all the boarding passes once we were on the bus and when some people esquired, he promised to give it back, but he didn't.
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Aug 13, 2020
Complaint marked as Resolved 
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    Jeyam Travels Phone
    +91 88 8348 3838
    +91 98 4348 5082
    Jeyam Travels Address
    No. 55, Omni Bus Stand, Koyembedu, Chennai, Tamil Nadu, India - 600107
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