| Address: Chennai, Tamil Nadu |
Hi,
On 10 february 2012, I had a worst experience with Jeyam Travels Chennai. I have booked ticket from Chennai to Coimbatore in the 10:00 pm bus through redbus. I went to Koyembedu by 9:30 itself and the Jeyam travels operators asked me to wait in the office. Sharp at 9:55pm they asked us to board the bus which is parked in the nearby petrol bunk. I went their and found that, a bus of MRM which seems to be a partner of Jeyam travles. The condition of the bus was so worst, No side window glass, no curtains and uncleaned seats. Since I booked sleeper seat, I was sure that I can't travel in that bus till coimbatore, its around 11 hours. I asked the driver and conductor about this, but they behaved in a bad way. I asked them to cancel my tickets, they told they wont do and asked me to cancel ticket in redbus. I called redbus and their response was like, they wont cancel until the bus operator says. I have talked to the bus operators around 45 minutes, their bahaviour was worst and I never expect that. Atlast I made a call from my phone to redbus and given the phone to one of the operators in the Jeyam travels office. After long talk, they promised me that they will arrange a ticket in the next bus(11:30pm), which is a normal seater bus. I have agreed since their was no other way for me. This incident troubled me a lot and wasted my time and money. I would request every reader of this should take care while booking ticket in Jeyam Travels.
My Ticket Details follows,
Passenger name : Mr Aravind KS
PNR: TE3B23699263
Bus type :Non A/C Seater/Sleeper (2+1)
Departure time :10:00 PM
Aravind KS
Aug 13, 2020
Complaint marked as Resolved
Jeyam travels — Misbehaviour of the staff and bus started earlier to scheduled departure
This is yet another example of the ridiculous service of Jeyam Travels.My cousin was support to start from coimbatore to chennai and the scheduled to depart at 10pm.and she reached the boarding point at 9 50 pm.To the extreme surprise the bus already started at around 9 40.. when checked with the office,as usual she got a ridicoulous response and she was given an alternate solution to travel by Non AC semi sleeper bus.She has booked a sleeper AC and she was travelling alone with her 4 year daughter. Due to that she denied to accept the alternate solution.Even the owner of jeyam travels (Abbdullah)-[protected] was lathergic to give a solution and ignored the discuusion as such nothing happened. office boy Raja was very arogant to the passenger not even consider her as a lady with a 4 year daughter. He was very vulgar and arogant to the extreme....
So humble request to all, don't ever choose jeyam travels as travel partner