Redbus — National Travels and Red Bus cheated

Address:

Bangalore, Karnataka

I had a very bad experience with Red Bus today! This weekend being a long weekend, I booked a sleeper National Travels bus 2 weeks ago. And my travel date is day after tomorrow. Today, I just receive a call from National Travels telling me that the bus is cancelled, infact he told me they are not operating since 2 months, and they don't understand why Red Bus is listing them and allowing the booking. When I called up Red Bus, they say it is cancelled and they don't have any other information. When they are taking the bookings on their site, they should be responsible to resolve the customer issues, and instead that guy just put down the phone abruptly when asked for the solution.

If Red Bus cannot handle customer issues they should stop their services immediately instead of bothering people.

Because it's a long weekend, now I cannot get any bus at that price and most of the buses have doubled the price now. Worst experience with Red Bus! I'm gonna stop using their services from now on!!

Beware of Red Bus!