[Resolved]  Redbus — Not providing proper service as mentioned in the web

Address:New Delhi, Delhi

I will never use redbus, neither suggest any friends or relatives, one of the worst service I ever seen in my life. The bus quality is too bad, even bad word is not applicable here, the behavior of the bus owner and its staff are embracing. They took AC fair for a non-AC bus. We won’t able to see any sight seen properly. I will complain against red-bus in Indian consumer forum,

The following problems I faced while visiting.

1. Home delivery service is too bad, and for that reason I have to cancel manually and then book it using net banking.
2. The call center staff of Redbus don’t know each n every thing what they provide.
3. They repeatedly telling lies.
4. JRS Travels, its my kind request that just remove that vendor from your list.
5. Timing of pick too bad and also place, they picked and left Delhi at 7.30 AM instead of 6AM.
6. Behavior of staff and owner is very embarrassing.
7. AC is not running properly and time to time they stop it without informing the passenger.
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Aug 13, 2020
Complaint marked as Resolved 
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I agree with the complaints, as I am one of the victim.I and my wife booked ticket from Manali to New Delhi, my ticket no TDD[protected] PNR no.HGANNJP268 dtd.11-12-11 through Himgiri Adventure Tour. I am sorry to inform you that he provided the ISUZU bus instead of volvo. More the driver of the bus did not run the AC through out the night and nor he provided the blankets. On requesting his behaviour was very roude. A person spent the money for his convenince. I request that such type of vender should be removed from your list and difference of payment may please be refunded.

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