[Resolved]  Redbus — NON PROVIDING THE TICKET

MY FATHER IS SICK AND NEED TO TAKE HIM TO HOSPITAL AND MY PRESENCE IS REQUIRED. THEN I BOOKED A TICKET FROM MUMBAI TO HYDERABAD BY USING REDBUS ONLINE. MY AMOUNT HAVE BEEN DEBITED FROM MY ACCOUNT AND TICKET NOT DELIVERED. WHEN I APPROACHED THE CUSTOMER CARE TOOL FREE THEY SUGGESTED ME TO CONTACT[protected] THEN I DID THE SAME BUT THEY ARE NOT CO-OPERATIVE AND NOT IN A POSITION TO UNDERSTAND MY QUERIES AND FINALLY I EXPLAINED THEN THEY ARE SAYING I NEED TO RE BOOK THE TICKET. I ALREADY SPEND FEW AMOUNT HOW THEY CAN EXPECT ME TO MAKE ANOTHER PAYMENT. THIS IS TOTALLY UNFAIR. IF I DONT HAVE NAY MONEY HOW CAN I TRAVEL AND HOW CAN I ATTEND MY FATHER TREATMENT PURPOSE. NEED SOME QUICK RESOLUTIONS TO AVOID SUCH IDIOTIC THINGS.