Redbus — Sent into wrong bus after ticket check by Bus Operator

Address:

Central Delhi, Delhi

I have booked ticket for[protected] from Delhi To Lucknow for my Sister who is travelling alone. The Ticket was book by name of Shalini Singh and ticket number was TE6S64562883. The Bus Operator name was Kalpana Travel. On receiving ticket they sent her into wrong bus. That Bus was going to Dehradun. She reach to Dehradun and she need to return back.

What I need to do in that case?