Rediff.com — Defective product delivered

Address:Assam

I hv ordered a USB 2.0 High-speed 4-port Splitter Hub from Rediff shopping site on 30/08/2012. It was delivered to me on 14/09/2012. But I am sorry to inform that of the four ports, two r not working. And the two that r working are very slow while transferring data to a USB drive. When I contacted them, they said on 29/09/2012 that they will refund the amount within 15 days. But till now they haven't refunded the money. When i mailed them, they didn't respond.
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