Rediff.com — Defective dress

Address:

Delhi

I had recieved a Dress ordered by me Order no 6460717 which was defective and the mail was sent to the rediff ppl the same day i.e 31st may 2011 but after recieveing automated reply that someone will contact u within 2 working days nobody bothers for the same.
on the site they have written that the pc will be picked by the logistics and returned back but now they say u return it by courier.
Thats not the way to do business Online
Making fool of ppl

Pl take care
Thanks
Parminder