Rediff.com — defective goods

Address:

Rangareddy, Andhra Pradesh

I HAD PURCHASED THROUGH REDIFF.COM ONLINE SHOPPING ONE NO. OF CALLER I D MULTI FUNCTION PHONE OF TOTAL COST RS.399.00. THE ORDER NO. WAS 6005388 AND WAS DELIVERED TO ME ON 10 TH AUG 2010. IMMEDIATELY AFTER INSTALLATION I FOUND THAT THAT THE PHONE IS DEAD AND NOT FUNCTIONING. THE VENDOR FOR REDIFF WAS SHOPMART. INSPITE OF MY REPEATED COMPLAINTS INEITHER REDIFF.COM NOR SHOPMART ARE TAKING ACTION FOR REPLACEMENT/REFUND.

I AM HELPLESS.