Rediff.com Shopping — No reply by customer care at all.

Sharma.Alisha

from Delhi, Delhi

Address:

Uttarkashi, Uttarakhand

Please assist me.I have ordered cake for birthday on 4 July but, when I check my product status there is no details which could tell me when it will be delivered.

I called to customer care to make sure that the things are fine, but I am trying from yesterday and they always provide me with the voice message - all our customer care executives are busy.

Any time I call, I received the same message and according to the instructions in voice message , it says press 7 so that our executive will call you back.But guess, no call , no reply, nothing.Even after sending them email as well, no reply to it. I feel like cheated.Where to confirm when no one is responding.

I am literally confuse now, whether to wait for them and their order or shall I re-order from any other site.

Was this information helpful?

No (0)

Yes (0)

Related Rediff.com India reviews

View all 2615 Rediff.com India Reviews

Comments

kam735

from Ahmedabad, Gujarat

Some time it will happened due to technical problem but these types of delivery problems are really harmful for the site impression. Undoubtedly, Rediff is one of popular and quality source for online shopping. According to me, you should go for mail inquiry. It's one of the best way to get their answer and I believe that they will really help you regarding your cake delivery.