Rediff Shopping / Ojjas Enterprises — Cheaters Beaware of Rediffshopping and Ojjas enterprises

Address:

Bangalore, Karnataka

Hi,

Please find the below mail which i have attached after i ordered Emergency light from rediffshopping ,this is the last mail which i got , after this i called 5-6 times to tell them i am fed with them i want refund , they are tettling they have to create a Refund order to the Vendor then only i can send the material back whenever i called the Rediff shopping custimer CAre they are telling within 24 hrs we will send the mail order for refund after which they will not bother to send the any mail , and also tried to call the vendor Ojjas enterprises on the mobile and the LAN line they are not yet all responding they are all cheaters and want to play with the customer emotion by giving the big big ADD , Dont try to buy any thing from Rediff shopping and also Ojjas enterprises which is very very bad in service you will not get a chance to check the material which they have delivered you can tell directly its a faulty item , All this return policy all those things are bogusss s, So Please dont try to buy anything from them .

They are the Big cheaters and dont know how to behave with the Customers :) Please help me to get back the Money . I have sent the mail ,same day after i received the material , The quality of the material is very very Bad not in usable condition itself .




Note: Forwarded message attached

-- Original Message --

From: "Support" [protected]@rediff-inc.com on Tue, 15 May 2012 16:12:43 +0530
To: "GANESHSAGAR" [protected]@rediffmail.com
Subject: RE:'Rediff=[protected]' Shopping: SELLER FEEDBACK

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Dear Ganesh,

Greetings from Rediff.com

We are sorry to note that the item that you have purchased through the order no 7094903.is found defective. This is a very rare and unfortunate case and we apologize for the same.

We request you to kindly send the item back to our seller within 7 working days mentioning the order number on the packet.

• Items are to be returned with all accessories and original packaging.
• Careful attention is to be given with the packing of the product to avoid damage during transit.
Kindly do note: the above two points are to be strictly adhered to so that the sellers may process with a replacement.

The sellerⳠaddress is as follows:

( Order Number - mandatory)
Ojjas Enterprises
Unit No 6,
Parekh mkt, 39 jss rd,
Operahouse
Mumbai- 400004.
Ph:[protected], 26854024 / [protected].

Once the product has been dispatched from your end, kindly revert to this mail providing complete courier information and the courier charges borne. You may enclose the invoice for the courier charges that will be incurred by you to return the shipment. The same shall be reimbursed in the form of a pay order.

Please be assured that our enabling partner shall arrange to dispatch your replacement within 7 working days from the receipt of the product.

Assure you of prompt and courteous response on all your visits to Rediff.com

Warm Regards,
Masum das
Customer service,
Rediff.com




From: "GANESHSAGAR"<[protected]@rediffmail.com>
Sent: Mon, 14 May 2012 19:54:21
To: "[protected]@rediff.co.in"<[protected]@rediff.co.in>
Subject: Regar¬ding the Order¬ NO 70949¬03
Hi All ,

I have ordered on 05 May 2012 via order NO 7094903 ,28 LED Rechargeable Power Zoom Emergency Light which i got delivery today 14 may 2012 ,but the Quality of the Product is very bad its just like allready used Product and also we have charged for more than 6 hours but after that also i am not able to lit it . its not yet all charging and also working Properly , Please i want to return it back and want you to refund the amount , Please let me know the Process i have to follow for the same .

Thank in advance , Please call me at the earliest , i want to return this ugly product at the earliest . its very bad experience for the first time in my online shopping .

Let me know any other details you required for the same .

Thanks & Regards
Ganesh Sagar
Mob:[protected]