Rediffshopping.com (Ojjas Enterprizes) / Auto Car Vacuum Cleaner With Light — Defective Product / not giving refund

I have purchased a Auto Car Vacuum Cleaner with light (order no 6447735) from RediffShopping (Ojjas Enterprizes), the price was Rs. 299 + shipping & handling Rs. 85, Total Rs. 395/-, The product I received was defective and not in working condition, I immediately contacted RediffShopping.com customer care via email and told the condition, they told to send back the items. when i ask the courier company regarding sending back the item, they ask Rs. 350. Then I emailed to the RediffShopping.com regarding Courier Charges of Rs. 350 and ask them to collect the product from my home and refund my money, but they are not answering my email and not giving any response, I have already wasted Rs. 395 for the product and not wanted to waste further Rs. 350/- as courier charges. I only want RediffShopping.com should collect back the product and refund my money.

Regards
Gagan
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