Rediffshopping — not working the ipod

Address:Gujarat

respected sir/madam

i suman thakur purchased an ipod worth Rs.240 including shipping charges from rediffshopping on dated 21/1/2011 the order number is 6280676

the ipod which i received is not in running condition.

so my request is please register my complain

i require my money back as soon as possible

if rediffshop wish to replace that ipod with a new one, my request to the rediffshop please make an arrangement a courier to send the ipod because i am not in a position to bear the courier charges.
hoping a favorable reply from the indianconsumercomplainforum.

thanks

suman thakur


NOTE the message from the rediffmail which i had received for your kind reference

Hello Suman,

Thank you for shopping with Rediff.com. This is to inform you that your order has been dispatched as per details below :

Details of Order# 6280676
Products Vendor Courier Airway No Date URL


Clip on MP3 Player - Expandable up to 16GB Circonia TNT [protected] [protected] http://www.tnt.com

Expected delivery: You should receive your order between "01 Feb, 2011" and "05 Feb, 2011". Please note that if you have placed multiple product orders dispatched by different vendors, they may reach you separately.

Review & track your order: To track your order, sms 'TRACK 3451002' to 57333. Your status will be updated via SMS
You can also check the status of your order in 'Track Your Order' link provided in this mail or on the Rediff shopping site.. For any queries and details, please get in touch with our Customer Care. We will be glad to assist you.

Share your shopping experience: At Rediff.com, we would like to know how you enjoyed shopping with us. Once you receive your order, please log on to Your Account and give us your feedback. This would help us enhance your shopping experience with us.

Thanks & Regards ,

Rediff Shopping Customer Care.
http://shopping.rediff.com/

P.S. This is an automated email. Kindly do not reply, as you will not receive a response.
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service is not good no confermation in prodect
serviec is good but no replacement no confermetion of prodect

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