Reebok India — consumer offer not given on purchase

Address:

Bangalore, Karnataka

Sir, i had purchased goods worth Rs 4900/- from the Reebok showroom at J.P. nagar, 100 ft road on the 21st of Nov....at the time of purchase there was a consumer scheme on offer which said on purchase of Rs 2500/- worth of merchandise the customer is eligible to buy a pair of reebok shoes at an invitation price of Rs 750/--....when we wanted to avail of the scheme we were told that they cannot offer the scheme due to sizes of the promotional shoe not being available in the store....when we told them that it is ther fault if the sizes are not available and requested them to extend the scheme on some other pair of shoes so that we can avail of the offer...to which we were told that they cannot offer any other pair of shoes as offer even though they did not have the stock with them....we called up the manager of the company and he also declined stating that he cannot help us.....we felt completely cheated as the company cannot take the customer for granted and offer bogus schemes and fool the customers....we want strict action to be taken and also the offer to be extended to us........the franchisee who spoke to us was extremely rude and arrogant and hardly bothered about our feelings.....look forward to hearing from the company..

Rozina Syal.
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