[Resolved]  Reebok India — Men Woven Design Zig Dynamica 4 Running Shoes Size: 9 | REEBOK INDIA


I purchased this pair of shoes from Myntra worth rupees ₹ 5169.00 on 8th July 2023 and Delivered them to me on Sat, 15 Jul. Item sold by: Westbury Holdings Pvt Ltd_Madura. Today i.e. 14th November I saw the sole of the shoe is getting detached. So I raised a request to Myntra to raise a complaint as they mention "Warranty provided by the Brand/Manufacturer" & as I have checked Reebok provides up to 6 to 12 months warranty on their products. https://reebokwork.com/warranty/ which says "The conditions of the warranty are as follows:

The product was purchased from an authorized retailer within the previous 12-month period.
You must provide a copy of the sales receipt showing the purchase within a 12-month period.
The footwear has been properly cared for and maintained.
The footwear has been used under proper conditions and not subjected to abuse.
The warranty is only valid for the original purchaser and is not transferable."

I'm a shoe lover and never had any issues before with any big shoe brand. Please help me in this case. I want my shoe to be replaced ASAP.
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Nov 14, 2023
Complaint marked as Resolved 
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Reebok India customer support has been notified about the posted complaint.
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