[Resolved]  Reebok India — color fadness in shoes

dear sir
we purchased shoes from your rbk store situated in rave moti kanpur, pno.[protected].last year during sale by paying for Rs.2994.00.after using for 3 months its colour started fading away. Red n black colour started going off the white area of the shoes after washing.shoes article no is r345822
when we went to the store keeper there to take care ov the shoes n fix it up, he directly said no first then later after some pressure kept them with him, and finally returned back and said he cannot do anything about it as the company is not resposible for the colour fading.we have not taken back the shoes with us n kept the customer reciept no 877 dated 1.2.09. issued ny mr rajesh.
kindly look into the matter and direct this complain to the office to solve the matter.n guide us accordingly.
regards
mr g.d. pandey