[Resolved] Reebok India — Poor sole design of a running shoe | |
I bought a pair of Reebok running shoes on 15/12/2007. Hardly after 4 or 5 days of regular use, there were major fractures within the outer sole of both the shoes. It is expected that the sole will be light and flexible for running but at the same time there would not be any material in it, so soft,that it will crumble/fall apart within 5 regular use. I think for design purpose the sole has been constructed with some soft materials which is unable to take pressure!It might be some design problem. I am requesting the company to look into the matter and see that I get a replacement. The details are given below: date of purchase: 15/12/2007 price: Rupees 2490.00 no of time used:5 date of return: 06/01/2008 shop name in Kolkata, India: Tarini Creations Pvt. Ltd.; near Dum Dum Airport, Kolkata Bill No.9078 / 1-183531 Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
I have been working in an esteemed Institution (High School with nearly 5000 students) in Kolkata where we refer our students to purchase their school shoes from specific outlets of Reebok (mainly Shakespeare Sarani & Sarat Bose Road. We have received complaints from parents that Size 1 is not available since last 3 months and the response/initiative of the customer service personnel is very dissatisfactory. Under such circumstances, the students face difficulties wearing torn and worn out shoes which also gives shoe bites since they are growing in size. Fervent request for availability of all sizes is highly appreciated alongwith a response to this concern from the Managing Directors and CEOs, since this is not only a shame for the Institution for referring to such valued companies for purchase of shoes but a loss for the company of nearly 5000 pairs of Reebok shoes.
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