[Resolved]  Reebok India — Unethical Business practices

To Reebok India,

This is to inform you that I have purchased a sports shoe and a floater along with some other articles from Tarini Creations Pvt LTD, Abhinadan Koyla Vihar, VIP Road, Kolkata-700059 through bill no. 3007 and 3008 respectively. The copy of the above bills attached here with for your kind reference. The concerned salesman Mr Jayanta had convinced me that particular shoe(R100084) was of perfect size, which was of actually little larger size (8). After using this shoe for once I found it to be of much larger size. When I checked the tag and then I found it to be of Size 9. It feels very uncomfortable to use that. Similarly the unused floater (R100090) is of Size 8 and it is too larger. When contacted the concerned franchisee, he categorically denied to exchange. But is it my fault to wear that for once or is it the fault of the salesman who pushed me and convinced that sports shoes are manageable with larger sizes at the time of purchase. I feel this is unethical practice by an internationally reputed and acclaimed company like Reebok. So could the company promote this kind of practices through franchisees. What will I do with the shoe if it is not usable for me.
Therefore I request you to kindly address the matter if the company believes in customer delight practices.
Anticipating an early and positive reply from your end.