[Resolved]  Reebok India — Faulty Shoe at branded showroom- Anna Nagar, Chennai, India

Address:

Chennai, Tamil Nadu

hi Team,

This is to inform you that I have been unfortunate to select a faulty pair of Reebok shoes, the shoe is less than a year old the sole got separated from the shoe. I bought this pair of shoes in last July 2009. I have visited the showroom today and spoke to Venket the sales person who sold the shoe, he gave me customer.[protected]@reebok.com mail ID. The showroom person has seen the shoes and also confirmed this may a defect in pasting the sole portion. Hence please provide me a positive answer without making a loss to the customer. However this is first time I even facing some manufacturers issue in pasting the sole portion, which again pulls us back. I am very sure this issue is not with the wear and tear of the shoe as I used this shoe very minimal are usage for the casual wear for office.

Faulty portion: Bottom sole of the shoe removed from the upper portion as a result of improper pasting of bottom sole. My left shoe is under manufacturing
defect. Picture of the left shoe is enclosed for your reference.



Details of Shoe:
Shoe model: RB 705 FLU 1-172190
Shoe Size : USA 9
MRP Price : Rs- 6490
Picture of the model number.



Franchise details:
Name: Lakshmi Associates
Reebok showroom in Annanagar- Chennai 40, TamilNad, India.