[Resolved]  Reebok India — Claim

Address:

North 24 Parganas, West Bengal

Dear Sir,



SUB: CLAIM OF SHOE

I have Purchased a Reebok Shoe (UNITED RUNNER LP-US-8) from your Reebok Store , Reebok Nicco Park, Q-423, Sukanta Nagar, Sector-IV Salt Lake , Kolkata-700098 on 12.06.2012 and simultaneously Surrendered to the above mentioned store on 25.06.2012 as there was Pasting Problem on the both Shoe.


The PGSC No.I-50012

The time given to me for delivery was 20-25 days. On inquiry I have been told that due to clearance sale it has been delayed and asked me to come during September last- October first week when there will be new stock arrival.
To my surprise when I visited during October, I found the shop has been closed.

The above matter has been mailed to the customer care of the reebok company which has not been answered and the customer care phone number[protected] keeps ringing and no one picks up during the day timing 10.00 A.M to 6.00 P.M. when calling in night the phone has been answered by the security guard of the company.


I request to look into the matter at the earliest for which i will be highly obliged.



Yours faithfully




Pradipta Kumar Jena
email: [protected]@yahoomail.com