[Resolved]  Reebok India — Sole coming off a new shoe

Address:

Jaipur, Rajasthan

Dear M.D. (Reebok)

i bought a new Reebok Shoe (code:[protected] from a leading dealer in jaipur on 20th-21st feb 2011
As the picture suggests the shoe is hardly used for 3-4 days and the sole has come off.
Such things are most unexpected from a reputed Brand like yours and Most customers will never keep the invoice of shoes.
I feel cheated as the shopkeeper is unwilling to accept the shoes and has said that repair's would cost Rs190.
Money is not the matter but we should at least get some kind of response from your side towards this attitude.
they said that they dont have the document of this shoe that they sold and all documents have been send to the head office!!!!