[Resolved]  Reebok India — URGENT need your Help Regarding Replacement and was not guided properly by your sales person

Address:

Maharashtra

Subject :-URGENT need your Help Regarding Replacement and was not guided properly by your sales person

I need your help, It is regarding a purchase of shoe from Inorbit Mall Vashi.

I had purchased a pair of shoes of Rebook From Mr. Aziz from inorbit
mall vashi. Whenever i used that shoes for running in Gym i used to
get Pain in my legs. so I thought to exchange that shoes. Than I went
to Mr Aziz again and he suggested me to have Hex ride Dhoni Trainer
shoes their was not much choice at that time, stock was very less,
even size of that shoe was bigger than size of my feet , my feet is 7
and shoe is of 8 , but still i trusted him and went for that and took
that one. I was not aware that this shoes also have same soul which i
had previously (Thick hard soul and above fabric is also not
flexible). Now again whenever I wear this shoes my legs pain. After
getting Pain I went to Mr Aziz he said he cant replace . He never
guided me for different soul which reebok offers. instead he gave me
same soul shoes after knowing my legs where paining in same soul
shoes. So i thought theirs some defect in my legs or may be reebok
shoes dosent suit me ....

Than yesterday I went to Reebok store at Kourm Mall thane. Their i met
to Mr Shoaib i told him that reebok shoes dosent suit my legs If i use
them my legs start paining. Then I showed him which shoes i have, then
he guided me through different types of soul and shoes reebok has and
which one should I go for. And he suggested me to go and speak to Mr
Aziz and get it exchanged . He said Dhoni trainer shoes which I have
are Thick with soul and above fabric is also thick so my legs pain i
should go for runner shoes or DMX ride. After meeting Mr shoaib I felt
liked i was cheated and I was not given proper knowledge of product by
Mr Aziz. I am user of reebok shoes since past 10 years infact i
suggest all people to go for reebok shoes.

I hope you will help me in replacing that shoes . shoes are brand new
i have used it just thrice. I have spend around Rs 7999/- approx to
buy that shoes which is around half of my salary of month which i get
from office. I hope you understand that it is a hard earned money and
it is just going waste. kindly help me to get replace of shoes i will
get another one from same store.

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